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Customer reviews

Rating 4.8 out of 5 stars with 6032 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 6,032 reviews
  • Rated 5 out of 5 stars

    Awesome Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have full knowledge to attend any concerns I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is needed and well worth it to protect your purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wristband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend buying a different wristband because its really uncomfortable and make my wrist hot and super itchy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance responds for damaged watches either with a new replacement or with money returned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case you damage your product! And easy to replace product as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They tried to fix my husbands Samsung galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was busy, but very friendly to us, and was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always got the warranty. Battery died in Watch. They changed out on spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always, always get this product replacement for my fitbits. It is worth it especially when there are issues after the 1 yr warranty. Get this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WARRANTY ALL AROUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I got o Best Buy I always purchase Geek Squad. all the times something has happened to my products they always replace it no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it..........................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek warranties are a must have. The ease of use to get a new device when an issue arises is unmatched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this service my purchases have been great i love best buy quality store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection to have.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really hard on my watches so this is always a good protection to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my watch every day and getting product replacement coverage just gives me peace if mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have you never know when you will drop your computer or something my fall on it and break it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying smart devices it’s not a bad idea to get insurance just in case anything happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several items from best buy and got the warranty on them.They have always been very good if I had a problem with any of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good support system that was always available as needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange my Fitbit twice as it they were defective. The warranty is worth buying although it depends which store you go to in order to use it. The Willow Glove, PA store made it a little difficult to exchange the product, but the Montgomeryville one was really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection plan save you money. When it breaks no question asked, they repair or replace.

    I would recommend this to a friend