Customer Ratings & Reviews

There decent but honestly they are a lot of hassle and you I have mix feelings about the service

I have not had to use the warranty for the Fitbit 2 that I purchased, but I have for other products. BB replaced\covered each time.

Haven't had to use it, but nice potion to have with a watch this expensive.

Glad we have not had to use this yet! Great deal for our smart watches.

Wife watch stop working and Geek Squad took care of it without a hitch. This is money well spent!

Best this ever you never know when you will have a accident and need to be replaced

It's a protection plan. It does what it's supposed to do.

I have not had to use the Geek Squad service but is nice to know its there if need be.

Especially for products in daily use, like the smartwatch I got this far, it's always a good idea.

Protection plans from bestbuy thru Geek squad are a must for all your electronics.

It does not get better than this coverage. It is straightforward, something happens to your purchased item, you get it back.

I had another GearFit that had to be replaced 2 times. This replacement plan really paid off for me. I highly recommend it.

ease of replacement was great since it was a malfunction of design flaw. watchband snapped off cleanly from the watch face.

They are great with repairs and customer service!!

Best Buy's replacement plan is worth the money. I was able to get a brand new Gear Fit 2 after my band snapped.....with no hassel.

I wasn't given specific details about what exactly is covered with replacement plan but was told it covers a lot. I figured it's worth it if something goes wrong. And if they don't have this model available then I get the newer version. That works for me.

I bought this protection as an added peace of mind. So no worries, I got you covered.

Went in and went to the Geek Squad desk and showed them it was broken and within minutes had my new one and was out the door!

I haven't had to use them for this item but on other occasions they have been very helpful.

Excellent plan is a must for all products at best buy.