Customer Ratings & Reviews

The protection plan best buy offers is a must! They will take the product back for any kind of malfunction or if you happen to accidentally break it. I have never had a problem getting a replacement.

The protection plan best buy offers is a must! They will take the product back for any kind of malfunction or if you happen to accidentally break it. I have never had a problem getting a replacement.

I have always used Geek Squad on every major purchase

I love Geek Squad protection, never had issues just sucks I had to return my Galaxy 4 watch. But I ddi went on Tradesquare and got them protected. Never hesitate getting extra coverage if you spending 500+

So excited to have this extra added protection and peace of mind.

Tremendous peace of mind when you buy this program. I have bought and used the program on other items in the past. It has always resulted in a quick replacement with a brand new item, no questions and very painless. Given the cost of the Garmin it protects , this was a no brainer.

My daughter had a fit bit that did not work well. Because I had the warranty, it was easy to switch out. The previous model was not available anymore but I was able to get the next model up and best buy was able to find and match a best price. For this type of product, the warranty plan is worth it

Had to use this on another product and highly recommended.

Highly Recommend getting this Protection Plan! My Purchases are Never Fully complete unless this is included!! Geek Squad definitely gives you peace of mind & is Always there whenever I need it!!

Geek Squad warranties are generally a great value. We have not yet had to file a claim on them so far.

I always buy the Geek Squad protection plan when I buy a new device. It's peace of mind, and help when I need it the most. The cost is well worth it.

I am in love with my new Samsung watch. It works like it's suppose too. My watch fell in water and is still running, nice. I bought this watch so I could go swimming while wearing the watch and "Yes" it works so no problems.

Totally helpful customer service. Patience and understanding effort to ensure that I was happy with my purchases.

the geek squad set up my smart watch to my iphone and explnind every thing very well thank you

Nice to have the insurance always good to have the back up never know what can go wrong with my item thanks for the Geek SQuad!

Excellent service, Excellent treatment and give us the support that I needed

A definite must while purchasing this tech product. Had a similar product that died less that 2 years after purchase and because I had purchased this received the full purchase price back on the spot.

I am not gentle on my fitbit. Not for lack of trying but sometimes I forget I have it on while doing and oil change, or it gets caught in a rubber glove at work. If anything happens to it I know the people at Best Buy will take it back no questions asked and I get to walk away with a new one.

I am so glad I got the warranty. I walked in there told them the device wasn’t working. They refunded my money. I got a new device.

The entire group is very helpful and knowledgeable. I appreciate them more than they could know!