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Customer reviews

Rating 4.8 out of 5 stars with 6031 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 6,031 reviews
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be your best investment if your able to spend the extra. Haven't had any issues getting things replaced. Sat on my Sony mbx 950 headphones. No need to explain what happened. They best buy associate replaced them the same day with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying and then some.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service contract around and Geek Squad has always taken care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchase the Geek Squad protection. I had experience without the protection, and now I am worry free for my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer for a Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally do not purchase these replacement contracts, but for a smart fitness watch, the chances of damage or failure are very high. Probably not if, but when the watch becomes unusable, peace of mind that the next version will be provided at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange for Broken band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great no hassles ! I have the warranty .They were very helpful in finding me a New Fit bit Charge 2 and I was back tracking my walking in minutes ! I always shop Best Buy for my needs and there great at replacement of warranty items !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good option for your watch repairs! I had geek squad help me find the perfect watch and the customer service was very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my purchases insured since many of my gadgets are expensive. This service is amazing and I have no complaints about it! I get it every time I have the chance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad can fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess if it broke i would take the thing to geek squad and they can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why would you not get geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For just a little bit of money spent you get piece of mind for when your device eventually breaks. Dont fool yourself by saying you're extremely careful and it wont happen to you, cause it will and you'll be stuck with the bill. Get Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the geek squad have a piece of mind that the ⌚ is taking care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for Samsung Galaxy Watch Active 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the protection on my watch yet because of COVID. However, this protection plan covers accidental damage like scraping against the wall. Plan on using the plan soon for this type of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent proram my phone and watch and explain warranty clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental product replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase a computer a printer or any high cost item I always feel satisfied knowing that I have a protection plan available to me if needed and that is a definite plus for me and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. You feel confident if your watch stops working or not working as ussual they will replace it or even better they let you upgrade the the newest model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good ###################################################################

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE 2-YR WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my device starts giving me issues, best buy replaces my item. I worry less because I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the money as far as I'm concerned. We had a Samsung active 2 watch that had a glitch in it and they replace the watch with a brand new one. So the insurance was well worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having reassurance and protection in my investments. Best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting a beautiful watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to protect your investment. Would do the same again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental GS protection is a must. Imagine bumping your wrist against something and breaking your heart. It happens quite often.

    I would recommend this to a friend