Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6032 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 6,032 reviews
  • Rated 5 out of 5 stars

    Best decision

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I purchased this for my Charge 2. I'm already on my 3rd one in less than a year. Especially for the work I do, having a replacement option made sense on this item. In store exchanges have been so painless. I'm very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen and items can break. I highly recommend purchasing the protection. I've used it in the past and it's a hassle free program. Matter of fact I used it for this watch as my previous one (older model) had the band break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy a product without one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why anyone would ever by an item and not get the Best Buy warranty...? I've had items replaced that have stopped working and I've had items that I didn't use the warranty for I would much rather be protected though...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy l bought warranty to my watch, it saves and it helps a lot. I got a brand new watch after l accidently dropped it, the warranty covered it . No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The rep personal helps me a lot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady was so nice and caring my expectations she told me all I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the protection in the past and the process is easy and simple. The staff is also nice when telling me my options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service that Best Buy has for all its products. I recommend it if you want to keep the value of the products that apply for that. I have put it in all my purchases from Camera and lens, Smart TV and Samsung gear 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vivsmart Geek Squad Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a different tracker before and the band broke. Because I carried this warranty, I was able to replace with the most similar item at no cost. I always buy the Geek Squad extension.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a great warranty if you think there is a chance the product you put it on could be damaged. I have it on all my wife and mine fitness trackers and feel better about wearing them to work and whatnot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my watch broke, Geek Squad instantly accepted my broken watch and led me to replacing it for no extra charge. Of course, unless I wanted something more of cost, I only needed to pay the difference. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad upgrade on Smart Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employees are awesome. They are knowledgeable on products and policy. Hopeful when product is unable to be fixed and assist in upgrading. Answer all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the price, the value and what all it in tells

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I Purchase something I love, It has to have Geek Squad Protection, So If anything happens, they replace the item for free, Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending of what electronic I purchase, I do buy an extended warranty with best buy, just as a piece of mind. If you'll invest your money into a gadget or an item you wish, protecting that is always the best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for an option to keep my product protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very knowledgeable & eager to help.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad were very helpful in replacing my damaged watch & even suggested a face shield to further protect my smart watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear service people are friendly and helpful the crew was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty for your Fitbit!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty is worth every cent. Beats the mfg warranty as well. My first band lost it's charge immediately and best buy was great about a replacement. Even fitbit or any other company doesn't offer this protection! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad replacement plan. Great for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setiing up my device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get some setup support after i was unavle to find a specific setting.

    I would recommend this to a friend