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Customer reviews

Rating 4.8 out of 5 stars with 6032 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 6,032 reviews
  • Rated 5 out of 5 stars

    Proud owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like having peace of mind. Well worth the cost of not having to be extremely careful with my delicate devices. Im a firm believer in warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choice , buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do buy it, I highly recommend it. my watch broke down a little over a year after purchase and it was covered and so I got a brand new watch :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchase the warranty because a year after having my watch I had trouble with the power button. The warranty process was very easy and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always offer great customer service. I've never had a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection has been a great value for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Geek Squad protection on several items and any time I have had an issue with one of those devices Geek Squad has taken care of my issues without hesitation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for non-apple mobile phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not great for phones unless its iPhone or Samsung. For any other device like Google Pixel, they don't do part swaps, they want $199 service fee to replace it. Phone itself, by the end of the 2 years is already that price for the refurbished (which is what they send you). Really no point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No need yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not needed them. The product is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All warranties from Best Buy are WORTH EVERY PENNY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time when my warranty is about to expire from Best Buy, my product always had something wrong with it after wear and tear so Best Buy is the leader when it comes to BEST warranties on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All warranties from Best Buy are WORTH EVERY PENNY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time when my warranty is about to expire from Best Buy, my product always had something wrong with it after wear and tear so Best Buy is the leader when it comes to BEST warranties on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal thanks happy holidays n happy new year!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it but affordable and covers what i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like to always purchase the Geek squad product replacement warnty because it give you confindence that you are covered for any damage of the product, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased the Geek Squd protection plan in the past and been very pleased with the cost and service. Depending on the cost of the item being purchased, this is a good investment....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend buying the geek squad protection! It is worth every penny! Such an easy process to exchange your item if something doesn't work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Policy easy to use, paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson broke the screen within 5 months. DIL brought the tablet in for a fix, but they gave her a new one for the grandson. Best policy yet because it was really used and easy to get a replacement product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is worthed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good to have warranty for any device you buy we never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great. They're helpful with getting a product up and running so I don't even have to think about it. Just start enjoying using your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product well worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need them. They make it simple and easy to make claim and get you a new item ASAP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding the 2 year product replacement to my vivofit Jr. 2 purchase was SMART! Geek Squad has amazing efficient customer service. Smart purchase, especially for tech gear used by young children.

    I would recommend this to a friend