Customer Ratings & Reviews

I was glad i purchased the warranty. 100% back when i experienced an issue

I purchased extended warranty on my watch! After about 6 months it quit charging! Took it back and was given a new watch to replace! If I didn’t get extended they would have pro rated price with replacement that had been worked on 2nd hand... well worth extended service plan!

Great watch, comfortable fit, and the features continue to improve. highly recommend.

Definitely worth it incase anythinh happens so you don't have to buy a whole new watch.

A definite must while purchasing this tech product. Had a similar product that died less that 2 years after purchase and because I had purchased this received the full purchase price back on the spot.

The service was perfect. I came in with the watch, went to the counter and explained to them what the problem was. They confirmed my information, went and got a new watch off the shelf and changed it out. No problems at all.

haven't needed to use it yet but glad to know it is there!

Love it. Returned my watch with Thai and it's a life saver. Bought for my PS5 as qell

I have a few products that I have had to either call Geek Squad about or come in and see a Geek Squad member in store. Every Geek Squad member has been extremely knowledgeable, helpful and kind. The protection plan is definitely worth it.

We purchased this 2 year warranty for our 14 year old son's new FitBit Blaze. Our son is very careful with his things and takes good care of them; however, we thought this would be a good "insurance policy just in case". I recommend the extended warranty plan for both kids AND adults.

I have 5 kids and things just happen all the time, always good to have peace of mind that if something were to happen I can get hassle free replacement and not eat the cost of a new one. also if the problem is covered under the product warranty then they will reimburse the cost of the plan..

I ABSOLUTELY Love this Service! I have purchased it about 3-4 time now. Each time I've purchased a Fitness Watch I got it and Thank GOD I did, it has come in handy for about 2 times. You never know when it will be Needed!

I always buy the Geek Squad protection plan when I buy a new device. It's peace of mind, and help when I need it the most. The cost is well worth it.

There are tons of features. I would recomend this product too any outdoorsman from hunting fishing golf or even hiking

I am so pleased with the Geek Squad they are so knowledgeable. Geek squad also installed my tv and were very kind and professional, they did an amazing job, so happy I tried them out. I will definitely use them again.

Battery starts running low too early in the day after only 20 months, or having weird software issues that you cant fix. This allows you to just swap to a new one for the price on the plan, awsome

[Employee of bestbuy] I live my geek squad protection!!! Its the best investment of technology that you can make!!

[Employee of bestbuy] I always get the Geek Squad Protection. Especially worth it for this watch I bought my husband.

I had PROBLEMS with 2 different products. They gave me 2 different fitbits, my THIRD FITBIT, working well, SO FAR. My printer is not printing correctly, the GEEK SQUAD checked my account, and to my surprise, they said bring it back, we will give you a new one. I was.pleasantly surprised

Best Buy is very good at taking back watches for an accident.