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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6002 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 6,002 reviews
  • Rated 5 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have. havent had to use it yet, thankfully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, a must have when purchasing electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is my go to store whenever I need something for my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for safety reasons and the just in case because life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for all your electronics, very good prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced watch easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been a great service. My smart watch was having issues and with my service plan they helped to replace it, fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeanette

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warraenty is nice to have for protection for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me when my item has a bug and it can be restored to its original power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mk watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MK watch stopped working....made an appointment with them...took ot in and gave me money back after almost 2 years to buy another watch....its really worth getting that extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a very good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeeee ittt…. It was amazin… very profesional. I was really scared because lately, packages were being stolen… but everything turned out perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, robust and rugged. Use for work and active lifestyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t need to use the product for my watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELENT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I bought a warranty for my huawei smartwatch I was not very comfortable, but then I had and accident and it broke, recieved very good service not too many questions they just replace it, fix it or give u a card with the value of your watch from store and you can buy a new one, where I am from this kind of warranty is a headache, they will ask for original charger, original boxes... everything and if missing something warranty will not be valid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great. Deal!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had forgotten I had purchased this with my jawbone. So glad I did. The band isn't as flexible as I needed it to be, so eventually the material tore, which affects the tracker altogether since the sensors run through the band. The wire was exposed. I was about to just throw it away and found the original email receipt showing the plan purchase. I was pleasantly surprised when I got credit for the full purchase value, many plans give credit based on the today price, and that was a 75% decrease in the year I had it. Of course my jawbone is no longer carried in the store, but I had no problem upgrading to my new samsung gear2, thanks to the full value credit given..yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the 2 year warranty yet but I’ve been to the geek squad before. They’re friendly and very knowledgeable. The 2 year warranty is really nice, especially since some electronics break down in that time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greks in a good way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you need from field experts! Highly responsive and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Defiinite Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first fitbit in November 2015 and am currently on my third fitbit. Each time I have gone to BB to replace my fitbit through this Accidental Geek Squad Product Replacement, I have encountered no problems and the process has been smooth and easy! It is definitely worth it to have peace of min in case anything happens to your electronics. I had to replace my first one due to the charging port malfunctioning/breaking and the second one because it just stopped working (not sure if it got too wet on a rainy day). During my second replacement, I was able to upgrade to the charge2 and pay the $20 difference between the two prices. I was extremely happy and pleased! :)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Airplane mode!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom loves the features being able to put it into airplane mode and track her stress levels were absolutely perfect!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight is pretty accurate. BMI and BF% fluctuates from day to day but I guess that is normal since the ranges are not too drastic. I have been weighed with Tanita scale in weight loss program and the numbers I got from Fitbit Aria 2 were the same, again making room for some fluctuations. This is a great accessory if you already own Fitbit watch & use the app. Me & my husband both use this scale & watches & are not disappointed. Set up was fairly easy & we have no issues with wifi connection or syncing to watches or app. Some setting are only changeable in main users online account not in app (like setting weight to private so other app/scale users cant see your weight.) This replaced my old scale that only showed weight after the number wouldn't budge after 4 weeks of diet & exercise. The Aria 2 shows better progress, since switching my weight has only gone down a pound but I show my BF% going down over the course of a few weeks, The visual motivation I needed!! I give 4 stars instead of 5 because like all FItbit products I comes with lack of thorough instructions or user guide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ita great....................love it...............

    I would recommend this to a friend