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Customer reviews

Rating 4.8 out of 5 stars with 6012 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 6,012 reviews
  • Rated 1 out of 5 stars

    Complete craziness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to exchange my headphones under your warranty and because it was leased under progressive leasing I left with none and because I couldn't use Progressive leasing anymore, I am out of my $250 headphones. I aked for the broke ones back and they would not give them to me. I found out that I had $300 more in warranties I can't use. How about $400 to replace the crap I will never be able to repair

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you get this for any mobile electronics you buy from Best buy. Their return or fix it policy is unmatched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on a smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    accidents happen to smart watched just the same is a normal watch. easy to warranty and exchange for a like item with little to no cost out of pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Forget Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extra protection. Love the service. No questions ask. Replaced or credit towards new item.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice to have

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bice to have my product covered incase of accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replaces Items Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service that cheek squad gives me every time I go in for a question or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchases Geek protection for Fitbit Blaze and already used it to have new Zagg screen protector placed on phone as tricky process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a reason to use this insurance protection plan but it is more than worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel great about this added protection. Peace of mind. Great addition to my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely what you need on a watch. My 1st Samsung lasted just under a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress free and easy process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs at Geek Squad always make an exchange or repair a stress free process. I am glad that I have purchased Geek Squad on my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use. High-quality product. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Samsung watch as a gift and as much as I plan on using it I felt it was in my best interest to get some added protection. I love the fact I had up to 30 days after the purchase to still add some protection to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea to get the geek squad because you never know what may happen. I recommend this for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 2 year Accidental Policy is peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Accidental Geek Squad Replacement policy gives me great peace of mind. I especially like the fact that it covers battery replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy used comfortable comfortably. Look nice. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty always a must to purchase will continue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for the peace of mind on my samsung smart watch, haven't had to use it yet so I cant speak on the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hassle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan and my FitBit broke after 1 year and 10 months. I took it to Best Buy and they replaced it - no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like insurance on your car. Get insurance on your Electronics. It should be a "no brainer".

    I would recommend this to a friend