Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6016 reviews
(6,016 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Verdict Still out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We will see.. I have not had to use yet but seems like pretty good coverage on paper
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Superb customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was very helpful and friendly when exchanging/upgrading my fitness tracker. The service was done in a timely manner. Thank you!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great product for mom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great purchase as I bought my mother a laptop and she is able to use this support since she is New York and I'm in Texas
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great insurance policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is always great at what they do. Tremendous service by everyone on the team!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't be without Geek Squad protection. They have proven useful on several occasions.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installation of Office 365 software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my Office 365 software and is working great.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Scammed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daily uninstalling and reinstalling of any app I want to function properly. Also having to factory reset it on a regular basis gets a bit annoying. I thought smart watches were supposed to help in life, this one just adds stress and frustrations. If I could leave negative stars, I would.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great warranty plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My garmin watch face plate popped out. I took the watch back to Best Buy and they replaced the watch right there with no wait.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works great enjoy using it will recommend.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase insurance warranties on any of my products to protect them.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty Info
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy and Geek Squad have always been Great in regards to product issues. They have ALWAYS resolved my issues with No Problem.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Fast and eficient to rectify any issues with the product
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wallet saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every product I have had to use a plan, was replaced easily and once with an upgraded product due to availability. Saved tome and money.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Replacement protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with my first fit bit and because I purchased the replacement protection plan I was able to exchange with no problem
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Plan for my gear s3 frontier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BB GS Plans are a must for your precious investments... I always take one and have never been let down ,whenever there is an issue.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never had to use my warranty for my devices but better be protected than sorry
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My POV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service! I recommend it. If definitely came in handy when i needed it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great wat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have a great peace of security... no brainer to bad this watching is gone
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My basis fitness watch quit working and they issued a recall and best buy still rolled over my extended warranty towards my new Garmin.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best buy great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great thing to have if you ever need it. It is worth the price.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
