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Customer reviews

Rating 4.8 out of 5 stars with 6016 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 6,016 reviews
  • Rated 5 out of 5 stars

    Verdict Still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will see.. I have not had to use yet but seems like pretty good coverage on paper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful and friendly when exchanging/upgrading my fitness tracker. The service was done in a timely manner. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase as I bought my mother a laptop and she is able to use this support since she is New York and I'm in Texas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always great at what they do. Tremendous service by everyone on the team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't be without Geek Squad protection. They have proven useful on several occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Office 365 software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Office 365 software and is working great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scammed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daily uninstalling and reinstalling of any app I want to function properly. Also having to factory reset it on a regular basis gets a bit annoying. I thought smart watches were supposed to help in life, this one just adds stress and frustrations. If I could leave negative stars, I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My garmin watch face plate popped out. I took the watch back to Best Buy and they replaced the watch right there with no wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great enjoy using it will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase insurance warranties on any of my products to protect them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Geek Squad have always been Great in regards to product issues. They have ALWAYS resolved my issues with No Problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast and eficient to rectify any issues with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wallet saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every product I have had to use a plan, was replaced easily and once with an upgraded product due to availability. Saved tome and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my first fit bit and because I purchased the replacement protection plan I was able to exchange with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan for my gear s3 frontier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB GS Plans are a must for your precious investments... I always take one and have never been let down ,whenever there is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use my warranty for my devices but better be protected than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My POV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service! I recommend it. If definitely came in handy when i needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have a great peace of security... no brainer to bad this watching is gone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My basis fitness watch quit working and they issued a recall and best buy still rolled over my extended warranty towards my new Garmin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great thing to have if you ever need it. It is worth the price.

    I would recommend this to a friend