Customer Ratings & Reviews

although I have not used the insurance, I am satisfied that I can use it at any time

I pay $200 a year for total tech support but continue to pay for additional support on various products. It’s all quite frustrating because I feel like I’m just throwing money around. And I’m pretty sure you shouldn’t feel that way

I always buy the Geek Squad protection plan when I buy a new device. It's peace of mind, and help when I need it the most. The cost is well worth it.

If you ever have a problem or have had one, it only makes sense to protect your purchase. Best Buy has always honores the Geek Squad protection. We insure many things and this is another item that I depend on.

The geek squak are amazing people to work with, the extra protection for your product and peace of mind is well work it. I highly recommend it for anything that you purchase that may need repairs.

I was within my two year warranty. My phone completely died. They helped be pick our a new watch. It was not in the store so they order it and it was shipped to my house. Everything worked out great. I suggest you always get the warranty.

Easy working with Geek Squad Team at the Louisville Shelbyville Rd Store. Walk me through the policy and on to new watch!

I always get the protection. Products just don't last as long as they used to. Best Buy always will repair or allow you to exchange the item. Previously exchanged my fitness watch that I bought over a year ago that did not hold a charge anymore. No questions was allowed to exchange for another product.

I always purchase protection on my devices. Best buys geeksquad protection makes it easy to swap out devices if stops working properly.

We never leave our puchases without protection. This and registration of warranties pay off.

The watch ⌚ I bought was only one year and three months and it stopped working I had to charge it twice a day. I returned it for a new one, and had to return it because there were no more galaxy 3 watches.

The protection plan best buy offers is a must! They will take the product back for any kind of malfunction or if you happen to accidentally break it. I have never had a problem getting a replacement.

The protection plan best buy offers is a must! They will take the product back for any kind of malfunction or if you happen to accidentally break it. I have never had a problem getting a replacement.

More than I could ever wanted. Just looking at this watch is gonna make you want to run.

I had a issue with my Samsung watch but the geek squad handled it. I'm thankful I had it.

This is a great watch forworking out and just healthy living

I love Geek Squad protection, never had issues just sucks I had to return my Galaxy 4 watch. But I ddi went on Tradesquare and got them protected. Never hesitate getting extra coverage if you spending 500+

Highly Recommend getting this Protection Plan! My Purchases are Never Fully complete unless this is included!! Geek Squad definitely gives you peace of mind & is Always there whenever I need it!!

Get my products ready to be use. No worries they get it right all the time.

A lot of people think negatively of these plans, but if I'm spending a decent amount of money on something, it's definitely worth a bit extra for the accidental plans. Being a complete clutz, I've been able to break the unbreakable. Best Buy makes it so easy to replace even when it's my fault it broke!