Customer Ratings & Reviews

Purchased for my husband and he loves it. I have one as well.

they did not have the smart watch 5 any more so i got the smart watch 6 for the same price and i really love my smart watch 6

Amazing watch during my 12 hours shift. I’m able to listen to music without my phone. This also comes in handy while running.. Price is high on watch but worth the money:

Agents are smart and always helpful and want to give you the best service. I have never had a bad experience. They strive to fix your issue and answer all your questions.

I purchased the 2-year accidental protection package from Best Buy and I am so glad I did. After almost 2 years of owning and using a Fitbit Blaze, the tracker got extremely hot, melted, and would not come back on. BestBuy replaced the watch without a problem and honored the protection package without question. I would highly recommend Best Buy's protection package.

Geek squad is always a great investment, when anything happens, there no issue or fuss when you bring it to them

I can read text and email and respond with the keyboard on it. This thing has the most accurate GPS. Better than my Garmin forerunner. The Garmin takes 5 minutes to gat an accurate GPS reading the band takes a couple of seconds. The health program is more than expected. The sleep tracking has me at the doctors and has had my doctor refer me to a sleep specialist. I am really pleased with the Microsoft Band.

So far so good I have not used this. But, I had this for my former Samsung Gear Fit 2 and when the band had issues I took it in and I got all my money back because Samsung discontinued the watch. No questions asked or anything, I didn't even know they stopped making the Gear fit 2 when I took it in....

Had to hold out til her parents posted...but soooooo proud of my cousin! She graduated in 3.5 years with 2 degrees from Penn State. On top of that she received a personal shout out from President Obama. If this is not a true definition of beauty and brains, tell me what it is!! Send your cash app cousin!!

Peace of mind is so reassuring and the simplicity of using them is amazing!

I've only used Geek Squad Protection Plans 1 time, and it was a flawless, hassle free interaction. Asked me my problem with the device, keyed a few things in and told me my replacement options. I decided to upgrade to the newer device and pay the difference (new product cost - original purchase price). Super easy.

I always get extra protection to anything I buy, it is worth paying a little extra and if you have the Total Tech they give you a 20% discount. Best Buy always has great deals and protection plans, my husband and I always renew the Total Tech yearly we've had it for 3 years now, and will keep on getting it.

I bought this for my $400 smart watch. Let's face it - wearing something that expensive on your wrist is a little unnerving. It is great knowing that any accidental damage will be covered, as well as any other issues I might have during the coverage period. I hope I never need it, but I am glad I have it!

we love geek squad, they are so helpful, and have helped us out numerous times.

[Employee of bestbuy] Exchabged in store if it brwajs or stops working. Unlike apple this is replaced same day.

I used this plan for the 1st time. I broke the band on my Samsung watch. I thought they were going to fix the band, Instead they replace the entire watch. This was a plus. I never expected the entire watch replace. I recommend everyone by the protection plan.

Great Plan. I purchased the Geek Squad Protection for my Smartwatch. The watch stopped cycling through the functions. Because I had the protect plan, it was easy to get a replacement watch. A great buy for your product protection.

Love the warranty. Every time I crush a watch, or it goes bad, they replace it with no questions asked! All I pay for is the warranty fee!

This watch is perfect for a young child who isn’t ready for a cell phone!

Great product excellent service online and in store thank you bestbuy for hiring such great people