Customer Ratings & Reviews

I debated on purchasing the 2 year geek squad accidental replacement policy. So glad I decided to get it! My watch face cracked during yard work of all things! I returned it to the Best Buy where I purchased and was in and out with my replacement in no time flat!

Easy working with Geek Squad Team at the Louisville Shelbyville Rd Store. Walk me through the policy and on to new watch!

I was about to step into the shower with my new Fitbit still on my wrist when I noticed it just in time. I don't wear a watch, so I'm not used to taking something off my wrist.... I hope I don't have to use the replacement insurance, but I'm glad it's there.

I like my watch , use all the time. Have a great apps

Geek Squad warranties are generally a great value. We have not yet had to file a claim on them so far.

haven't needed to use it yet but glad to know it is there!

I haven't used this yet but it will be there when I need it. I never purchase tech with out the protection.

I went ahead and purchased the two-year Geek Squad warranty and I am glad I did. The band has split and I took it back to Best Buy and they replaced it with a new one. They also helped me make sure that the new one synced to my Fitbit app so I wouldn't lose all my stats.

We have always had good success whenever we have had to use the protection. Simple and have always been satisfied.

This is such a great watch! Battery life is unprecedented and the flashlight built into the watch is a life saver!

Im hoping this helps protect my boyfriends watch, he works in a factory, so hoping the scratch resistant works!

I have had this product for two years. I have taken in three laptops for check-ups. What a relief to have a place to go through and make sure everything is up to date and working. It covers so many of my electronics.

I wouldn't have felt comfortable getting such an expensive watch without some kind of protection. The plan has accidental damage so I don't have to be uber-paranoid about wearing it, and I can enjoy it while out in public.

Love these extended warranties for Watches. Usually after 2 years they watch batteries get weaker and with this plan you can trade in your old watch and get a new watch. Love it.

I would not buy a Smart Watch without the Geek Squad protection. I have had very bad luck with multiple brands, all of which were covered by the Service Plans.

Geek squad protection is one of the best things to have on any item. I get it in every product from Best Buy I buy and I’m considering total tech.

I highly recommend getting the protection plan for items like smart watches and headphones. It is the best protection you can get and there are no hidden surprises. My Band 2 was replaced after it didn't want to hold a charge. Received a new one in the store. Terrfiic service.

Agents mointed the tv fast and where very perfessional

I chose to get this support just in case I needed the support. Glad I did not need. However, would have been a better deal if it was for 5 years at a better price.

Had to return my initial Fitbit Ionic due to a band issue that would not stay connected. The Ionic is a wonderful product but I would recommend purchasing the warranty as this particular Fitbit is a little pricey and I feel it will get a great deal of use.