Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6050 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 6,050 reviews
  • Rated 5 out of 5 stars

    Great addition to Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the fitbit for my wife and decided to get her this additional protection. With items like these that get some much use the charge port is something that takes a beating. the price was great in order to replace this product i bought on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 8 year old tire his last one up pretty quick. So, this was a no brainers. The whole reason we were replacing the watch was because it broke. Should have bought the warranty the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service and have purchased protection for all my watches throughout the years. Geek Squad provides an excellent service with this protection plan - thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek always helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have geek squad for my new smartwatch. Its good to know that no matter what happens they will either repair or replace with very few questions. Still the best extended warranty out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit? Go with the Geeks!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So your buying a Fitbit? Before you burn the soles of your shoes, grab the Geek Squad Replacement Insurance. The Charge HR is a great device, it just that the manufacturing process leaves a lot to be desired. Grab the Geeks and you be fit and happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this for devices that are likely to break. I've made great use of this for headphones, and I'm sure I'll need it for my wife's smartwatch which is why I purchased it this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the warranty for the Fitbit's because the bands don't seem to last very long if you wear it daily. But the warranty covers it so you can get your money back and get a replacement. Definitely worth the extra money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to buy!! I have always bought the warranty for all my devices purchased with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always keep a warranty on your smart products. This helps me to to be able to exchange my malfunctioning phone accessories without having to break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good option for your watch repairs! I had geek squad help me find the perfect watch and the customer service was very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans...they are a bit pricey but worth it in the long run ......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection to have on a smartwatch. I knock mine on the edge of everything it seems like! I have never had to make a claim yet, but its good to know i have coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch for the price, not as many options as some but worth the price. Good battery life and easy setup with my Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain. Has its pros and cons but I always prefer to add the protection. Better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased and used Geek Squad a few times and have always had a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the services and must have for any electronic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to be safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was not going to get the accidental geek squad product replacement because this is watch. the more i thought about it and the technology in the watch i bought it. I have had to use it but just in case i rather be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchase the Geek Squad protection. I had experience without the protection, and now I am worry free for my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Geek squad to all electronic purchaser

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful, kind...and respectful. That's I use use geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but hope all goes well. Seems like a good coverage.

    I would recommend this to a friend