Customer Ratings & Reviews

Geek squad is great! Everyone is so knowledgeable and helps fix almost every issue. Would definitely recommend anything he squad! The service has save me a headache many times.

Definitely works great, when it started malfunctioning they were just going to give me store credit, no time spent waiting for it to get repaired. Can't ask for much more from a replacement plan!

[Employee of bestbuy] always nice to have protection on items like watches in case something happens to them

I'm so happy I purchased this for my Charge 2. I'm already on my 3rd one in less than a year. Especially for the work I do, having a replacement option made sense on this item. In store exchanges have been so painless. I'm very happy

Accidents happen and items can break. I highly recommend purchasing the protection. I've used it in the past and it's a hassle free program. Matter of fact I used it for this watch as my previous one (older model) had the band break.

I don't know why anyone would ever by an item and not get the Best Buy warranty...? I've had items replaced that have stopped working and I've had items that I didn't use the warranty for I would much rather be protected though...

giving it 5 stars but hope I don't have to actually use it, that is when you really see if it is worth 5 stars

I havent had any problems with my watch yet. And i didnt have any problems with my last one either.

Best Buy's warranty is worth every cent. Beats the mfg warranty as well. My first band lost it's charge immediately and best buy was great about a replacement. Even fitbit or any other company doesn't offer this protection! Highly recommend.

I love this service that Best Buy has for all its products. I recommend it if you want to keep the value of the products that apply for that. I have put it in all my purchases from Camera and lens, Smart TV and Samsung gear 3

This is a must have! For every purchase at bestbuy I always add it. Its makes me feel taken care of when I buy this and to make the deal sweeter, bestbuy always takes care of me.

I'm happy i have purchased this protection for my watch. It saved my watch price after Samsung killed this watch with their imposed firmware upgrades, that we cnnot avoid.

Bought my smart watch with the protection plan. Thank goodness I did! I smashed it and shattered the screen. Took it back to Best Buy, paid for another protection plan and walked out with a new watch, no hassle!! Never buy without it!

This is a great service to buy. I would much rather be safe than sorry, and I feel much more at ease. The last time I bought something from bestbuy, I cracked the screen, and didn't buy the protection plan. I definitely wished that I had.

Great product protection plan that really keeps your devices protected

I love the replacement warranty I bought. It is worth getting especially if something happens to your watch. They take it back and give you a new one no questions asked. Do not skimp on this on any of your products you get from Best Buy.

For the price this is a great warranty if you think there is a chance the product you put it on could be damaged. I have it on all my wife and mine fitness trackers and feel better about wearing them to work and whatnot.

When my watch broke, Geek Squad instantly accepted my broken watch and led me to replacing it for no extra charge. Of course, unless I wanted something more of cost, I only needed to pay the difference. Highly recommend.

I got this for a watch I got my daughter as a gift. I hope she never needs it, but it's nice to know it's there if she does. I feel like I gave her a complete gift by adding this.

This is the only place I always buy the extra protection at because it is actually worth it.