Customer Ratings & Reviews

Great awesome service couldn't say enough good things about them

I have chosen to purchase the extra protection plan on several purchases, and it has definitely paid for itself. They have made it easy to keep your records stored thru their system, so you avoid the hassle of losing receipts. I will use this again on my next large purchase for sure!!

Haven't had to just it yet but I feel confident knowing it is there when I need it

2yr accidental protection. For the price. Not a bad deal.

Good to know i have protection on the technology. This came with the PS5.

Got a few of these for loved ones. They were at aws about the features.

When my device starts giving me issues, best buy replaces my item. I worry less because I know I'm covered.

I use Geek Squad for all of my BB purchases. They are friendly & knowledgeable

Purchase of my gear fit just in case and guess what almost 2 years to the day minus 2 weeks the band on my watch broke OH Well no worries got to take it in for repair or upgrade because they may not have this model available

So, so, so worth the money spent! One watch stopped working but because of this Geek Squad protection, I got a newer version watch 100% paid for with new Geek Squad protection!!

Not used the service on this watch, but you’ll have great maintenance

I have had this product for two years. I have taken in three laptops for check-ups. What a relief to have a place to go through and make sure everything is up to date and working. It covers so many of my electronics.

Loved the price, the value and what all it in tells

I've bought this for every watch I've gotten and have used it at least once due to the fact that the watch malfunctioned later on. I was able to get a brand nee replacement for no extra charge. Worth it.

Thankful for an option to keep my product protected

Great service. I'm getting this service for all of my electronics i buy from Best Buy. Thank you...

Use the Geek Squad protection on all my major purchases. Definitely worth the investment. Had a TV go out right before expiration of my coverage. Best Buy did a great job at getting me credit towards a new TV also gave me the option to have it replaced with a like model.

Purchased to cover my new Samsung S3 classic. After about 6 months, the device bricked after an OTR OS update. This coverage refunded my full original purchase price, and a new one was rush ordered with the credit. Two days later, I was good to go. No out of pocket!

when my last Fit Bit was a week away from my insurance ending..the band started to separate..I didn't know If my coverage was still active..went into Best Buy and they looked it up..I was able to get my new Fit Bit..easily..and bought the protection plan again..

They fixed my computer. Way to much inappropriate pictures of myself. I have a hangnail fetish. The geeks helped me realize my problem and I am currently in therapy. Thank you geeks