Customer Ratings & Reviews

The cost for Geek Squad protection has gone up slightly but it's still a good option to have. Too many things break too quickly or just stop working. I can depend on this for a replacement.

Very necessary, if you buy something that tends to expire quick, like a smart watch.

I would never purchase a fitness tracker without the plan!! I would be out a lot of money from failed fitbits, but thanks to the protection plan, I'm covered. Worth the investment!

There is new changes to how squad replacement work which starts charging you as early as the return policy of 14 days for some items or 30 or 45 days for other items. It wasn't always like this in the past year. I shop here a lot. I even have their credit card. Keep it like it was before and it would be good.

I'm not tech savvy, so to me, it's always worth it to pay the few extra dollars for peace of mind and ease of replacement/service. And the In-Store Reps are always patient and kind.

Excellent, excellent, excellent, excellent like always greT customer service

Works well I upgraded to the active 4 . I dropped my watch and replaced it with the greek squad insurance

I highly recommend the 2-Year Accidental Geek Squad Product Replacement. It’s easy to create a claim and if replacement is needed, there isn’t a long or stressful process!

Excelent service and article. Excelent parking and location. Various products and stuffs

Got it incase my watch broke have not had to use it but its the piece of mind knowing if something goes wrong i have it.

I havent used it yed. But im sure it would be great.

Haven't had to use it yet, but if the time comes, if any defect occurs with my watch, they will replace it.

Geek squad service has helped me out big time in the past, so I usually buy this with the bigger purchases.

I haven't had to use warranty so I will l give it 5 stars right now. May change if I have a problem and they don't fix problem.

I feel safe in knowing i can come to best buy n get great service

Best price out there! I love the different features and it's super comfortable.

Protection Plan worked great with no hassles when I needed to use it. Remember it is a one time use replacement use.

We buy the warranty with everything we buy. I have had very few problems with the warranty. All of our fit bits have a warranty and I wouldn't buy one from anywhere else with out one.

My Fitbit was about two months shy of the two year old mark when I managed to break a wrist band mounting tab. Took it in and got a replacement no questions asked.

This is awesome, we buy this for almost everything we buy at Best Buy