Customer Ratings & Reviews

Good!!!!!???????!!!!!!!!!!!!!!???!!!!!!!!!!!!!!!????

always get this warranty and i have not had any issues this far

always get this warranty and i have not had any issues this far

Great watch.hhhhhhuuuuuuuuuuuyuyhhhhhhhhhhhhhhhhhhhuiiijjhhhhhhhhhhhhhhhhhhhhhj

It has extensive coverage and methods involving replacement. Worth the money in the event something goes wrong

For my expensive item I purchase, said insurance to be safe.

The Geek Squad was awesome. Quick and professional service, and offered me options to resolve the issue.

Very helpful and friendly. The representatives go above and beyond.

Enjoy knowing that the Geek Squad is in my corner!!

Great service.zzzzzzzzxxxxzxxxxzxxxxxxxxxxzzxxxxddxxxxxbbbbbnnjjjjjjjjkkkki

Amazing amd super helpful for my health issues. I absolutely would recommend this ring

Never dissapointing, great service everytime with outstanding customer service

I don't stress knowing that I have the Geek Squad watching my back ...

I buy Geek Squad protection for peace of mind, and to help manage my budget. Costly repairs or replacement are completely eliminated. Unlike some 3rd party extended warranties, Best Buy stands behind Geek Squad, and in several instances in which I had an issue, I just carried the item to the local Best Buy, described the problem, and was immediately given a choice of an equivalent replacement or cash back! Some protections are replacement items (smaller items) and some, like a washer and dryer, are repair items. I highly recommend Geek Squad Protection!

Factory warranties are great, but thats only for manufacturer defects. Accidental coverage for multiple years definitely gives you less stress as you don't have to worry if it accidentally breaks. I wouldn't buy an electronic device without it.

Im hoping not to have to use it, but it is good peace of mind that my watch is protected.

I like my new watch I like the new functions of the watch

Dude I've trashed so many watches at work it's not funny. Every time I come in I'm like "Hey so I scratched this poor bugger." they're all like "Bro don't even sweat it. Here's full store credit" and I'm like "can I use that on the newer watch?" and for real, they don't care! I've upgraded my watch twice! For the cost of renewing the warranty and like fifty bucks. Do it.

My citizen smartwatch was going out and i brought it in to have it looked at they said they basiclly just replace it with a new one but they no longer carried my particular model in stock so they refunded me what i payed for it and i got a new samsung 6 classic the transition was super easy and smooth the associate helping me was very knowledgeable and helpful

I purchased 24 month plan for $40 with my Samsung Galaxy Watch Active. 17 months later, my watch stopped working properly. The screen would not turn on. I followed the instructions and made an appointment with Geek Squad. Unfortunately, that was a waste of time - they do not repair watches. Instead I was told to swap it out at customer service. Customer service refunded the original purchase price, including value of a rewards certificate I used to buy the watch. The upgraded version was the same price, so they swapped it for a newer watch. The only downside - I was told that my protection plan was "used", and even though there was technically 7 months remaining, it was no longer valid. I purchased a new protection plan for the replacement watch though, especially since the first one gave out for no reason. Overall, it's a great value. Complaints are that I wasted days waiting for an appointment that I didn't need, and that I had to buy a new plan.