Customer Ratings & Reviews

Great product, robust and rugged. Use for work and active lifestyle.

Glad I got the Geek protection, My watch face took a hit from a blunt object at work. It probably save my wrist frim damage. My Geek warranty was almost up in 2 weeks but no questions asked, gave me a new one of current model and i was on my way.

Hopefully I won’t need to use the product for my watch.

Peace of mind when you need from field experts! Highly responsive and knowledgeable!

I have purchased this protection on almost all my electronics. When I have had to use it, the replacement process has been very easy. I was leary at first, but after my first time having a product fail I will buy again. Product failed twice within a little over a year. Both times I brought in my receipt, item and original packaging to a BestBuy and walked out 15 minutes later with a brand new replacement. No waiting on a manufacturer replacement, shipping return costs or going weeks without my item and the second failure would have been outside the standard manufacturer warranty and not replaced for free if I hadn't purchased this plan.

I don’t usually get extra warranty/protection type add-ons because I find most of the time they do not get used. I also usually stand by the support and service of the Fitbit company (which is what I purchased the protection for). However, when my last Fitbit watch broke, it was out of the scope of their warranty. If I had the Best Buy extra protection it would have been covered. The new one that I purchased was the upgraded and more expensive version. Adding the Best Buy protection for just a little bit more gives me the peace of mind that my investment is a little safer even if I don’t have to use it!

My Mom loves the features being able to put it into airplane mode and track her stress levels were absolutely perfect!!!

I normally purchase Geek Squad Protection for all of my devices. I purchased the protection for the Galaxy Watch that I upgraded from. I was watching tv at night and I felt a little itch on my wrist. The itching got worse and I took the watch off. The rear of the watch was very warm and it left a mark overnight. I took the watch back to Best Buy the next day. I was given the full price of the watch, taxes and protection plan on a gift card within a few minutes. Excellent customer service.

Anyone that buys more than 5 pieces of electronics at Best Buy should get this plan. It helped me save money on washer and dryer installations, notebook SSD harddrive swaps, camera repairs, and a few more. The new feature they have now is that anything that you buy, you get 2 years extra geek squad protection. I think it is worth the money so far and the tech guys in Colma location and pervious San Bruno location are just great people!

The option to purchase the warranty is a plus!! Any problems with it, has always been resolved!! No problems with the watch

Ita great....................love it...............

Excellent product would get it again.the product is wonderful and never had any issues

Purchasing the 2-Year Accidental Geek Squad Protection was a wise decision. It provides peace of mind knowing my smartwatch is protected against accidents. The service is reliable and easy to use

So, Happy i made this purchase to get the protection I need. Don't pass this up

Perfect for individuals who need to count calories

To protect against scratches, if anything could go wrong without the screen protector, my wife would find away by accident. Now it's covered. Great warranty!

Best Buy has great warranty ! We buy all our tech stuff here because of good warranty

Super son excelente y n ok note hacen esperar!!!!!

I bought this for my son when he got his new Galaxy phone. A year later someone dropped his phone while taking a picture and the screen cracked, so we brought it in to get fixed. Was told a new screen would cost $100 or we could get a new phone for $250. Since the phone was a year old and would require them to crack the case to replace the screen we went ahead and went with a new phone. Took a couple days for them to send us the new phone and we sent the old one back. Quick memory transfer and back in service.

This plan was bought for my wife's Samsung watch. The watch back fell off just before the warranty expired. Best Buy could not get the same watch to replace hers so they upgraded her for no charge.