Customer Ratings & Reviews

This plan was bought for my wife's Samsung watch. The watch back fell off just before the warranty expired. Best Buy could not get the same watch to replace hers so they upgraded her for no charge.

Geek squad team are amazing trained, every time I need help,. right away find a solution for me.

Helps when an item needs a refresh to restore its processing speed

It is the first time I decided to buy and have been a great decision

the protection plan is definitely worth it. but the trick to making it work right is to go to a Bestbuy location that actually will do what they are supposed to do and attempt first to fix your issue and not just refund your money to a gift card.

They come when you call them. They exchange if they can't fix. It helps.

Great purchase for a mechanic like myself who tends to break my watch

Opting for the 2-Year Accidental Geek Squad Protection was a smart move. Knowing my valuable gadgets are covered against accidents is a relief. The seamless claim process and expert assistance make it worth every penny. A must-have investment to safeguard your tech and your peace of mind.

The actual watch is great - very stylish. It is very functional and great for fitness and the apps are very accessible. I received the watch as a gift. My only complaint is that the battery life isn't as long as my older watch but the charging is fast.

If you want keep safe your expenses, yua have buy one of this

We purchased the Geek Squad Protection plan for my husband and my Samsung watches. We have many construction projects and work with materials that could potentially damage our watches since we are using our hands and arms a lot. We wanted the assurance that our watches were covered if something were to happen to them. We have purchased the protection plans for other products before and have been very happy with the service provided and what is included under their coverage plan.

Great for any extended warranty on all of your devices!

We love Geek Squad and get it on as many things as we cab. The agents are o nice. Today they helped my husband chage oour watch bands to the new ones we got since it's difficult physically for us to dpo that, but no matter what we ask everyone at Geek Squad tries to help if they can.

Great mens watch. Looks great and does everything needed and more

I absolutely love Greek Squad and bestbuy extended warranty. Im really active running cycling swimming hiking. Sometimes things happen that can damage your property. I have never had any problems with replacement of my damaged goods

Great service...staff is very accessible and understanding they have great customer service...

Excellent warranty service. I arrived with my broken equipment and they carried out the warranty process quickly and safely. From there, I have secured all my Apple equipment with them.

After my HyperX cloud s headphone broke I picked there's up as a quick fix. The sound is solid and the fact that I can just plug in the included USB c connector to any USB c to get audio output is useful. Use them for my phone, switch, and PS5 and they work great even as a mic, even thou the mic quality is below the average full side headset. Only major negative is the earpieces out of case battery life is low. With a full charge and constant use I get a little over 2 hours

They rock and are very smart! They are for sure the best

The geeksquad product replacement is a true necessity for any product that is likely to break with daily use. These guys are great! If it something like a watch, or game console bring it in and they'll troubleshoot it on the spot and if it can't be fixed replace it right then and there. For larger items they'll send a tech to your house to diagnose and repair the item. If it cant be fixed a gift card for the original amount will be in the mail. It gives you peace of mind to know that this type of quality coverage and support is available.