Customer Ratings & Reviews

Geek squad protection is a must I trust best buy and will remain a customer

I love this item. This has helped me on my way to weight loss and also reminds me about messages that I have. Sinks with my phone very easy. Would buy it again in a heart beat.

Never had any issues and they were always yhere to fix my items and help me out! Great customer service

I have had the need to use my geek squad protection in the past and it could not have been simpler. i highly recommend this product to anyone purchasing most anything.

I protect all of my purchases with geek squad warranty. Its. A great value at an affordable price

I get Geek Squad on practically everything. The convenience of getting to work with best buy over the manufacturer is huge! And I always know my investment is protected.

For an unknown reason, my husband's FitBit quit working. I took it back to Best Buy and it was replaced--then and there! Good use of money for piece of mind.

Worked great had a problem with my watch and was replaced with a brand new one right away

Love my warranty service. I haven't use the service thus far for anything i have gotten through Best Buy.

My wife she love this Samsung watch this was a gift

Have had to use the plan several times with an old smartwatch. Super simple return and was able to get a new one same day. I purchase these with everything now!

So I bought a fitbit for my wife after I accidentally step on her old one. After having it for awhile the band broke. Thank goodness I bought this service plan.

Haven't used but called and seems to be asy to get things fixed

My heart rate monitor wasn’t working nor was I receiving my text alerts... brought it in they traded me for a new one, no questions asked. They are amazing!

I would never go without the protection on my electronics. It's better then the price to replace an unprotected item.

[Employee of bestbuy] Geek Squad Protection is the best protection plan!

I'm glad I purchased the warranty because that last watch cracked in half without me dropping it or anything & I was able to replace it without paying additional money.

Always purchase it when I purchase my Galaxy Watches. You never know! At the price of the watches, it is so worth it.

The Geek squad protection is so easy to use no fuss no arguments just great service. It is also why I go back to Best Buy.

i purchased the guarantee and don't regret it. love that when i go in if something is wrong they assist me and i can get a replacement with out the third degree burn.