Customer Ratings & Reviews

Gotta have this if you are going to buy tech at Best Buy! Otherwise the customer service is not what it could be...

Look for "Replacement " in plan pretty much extends return policy by plan years.

I've had to replace my previous watch and having the protection through best buy helped. The frustrating part was because they didn't have my original watch on stock, I needed to choose from a more expensive watch and had to pay the difference as well as purchase another another protection plan. Although, I understand the business side of it, I wasn't expecting to have to pay anything...because I thought that was the purpose of having the protection plan. Also, over the phone, best buy didn't seem knowledgeable on the whole replacement plan they offer and that was frustrating because the employee I spoke to over the phone was not going to honor the product replacement plan. But I went into the store, with my printed plan and another associate knew their products and exchanged my item.

getting the protection plan for my products in this situation is great. again it is hit and miss but this one was a hit since my watch was acting weird and went into to get a replacement watch

Geek Squad replacement plan was worth the cost. I ran into a problem with my fitbit and things were taken care of immediately. I love to shop at Best Buy.

I purchased a warranty like I do on lot of my stuff she is always good with her stuff but there's always a ooops

Love all the different programs, can customize the types of workout, LOVE the sleep and other tracking reports that can be printed for work related points!!

Haven't used it but have in the past on other things works they get it done fast

Super helpful and great program. Exchanged a watch with no hassle!

I haven't had to use this yet and I hope I never do. They said though that they will replace it no matter what happens to that so that is awesome.

Love having a peace of mind by purchasing this protective plan. It is well worth the money spent for it.

It is really good to use and it is beneficial to me when i am at work to communicate to my family especially my kids.

This 2-Year Accidental Geek Squad Protection came in handy because I needed it sooner than I thought I would need it.

Great option to get when getting a tracker. BB is mal ways there if the product fails and was the case when my tracker'a strap became detached from the housing.

Great watch. A year later, no big issues. Used by 14 year old.

For those anything that can happen will happen moments in life these warranty's are there to assist you! Thank goodness you can have these for a little help!

I try to maintain a Geek Squad warranty with every product that I buy from this store I've had a bad track record with things not lasting up to 30 days fortunately with a small deductible you can have the whole item replaced and it probably cost a lot less than contract phone deductibles.

Bought for boyfriend, he likes it. 44mm is a great size for big guys.

I use the warranty on high end expensive items and it has covered me. It’s a peace of mind.

Great tech support, I’ve used them for years and never really had any issues at all. They are always helpful.