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Customer reviews

Rating 4.8 out of 5 stars with 6039 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 6,038 reviews
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why go without protection? Feel good about knowing you can get your product fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind knowing this gift is covered for 2yr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i dont need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it but takes alot of pressure off of worry about busting it up seems pretty durable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very helpful I just don't like the fact that they don't give you some information because of your best buy card status. If you need to know something and you have the best buy card they should answer your question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, you're getting 25 points for this review! See Disclaimer Not you? Sign in to a different account to earn points.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to renew this on my new watch. It definitely came in handy when my last watch crapped out on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ObduliaM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.........................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get these warranties but decided to try this due to known issues with the item it coverd. The item failed and since it is no longer available Bestbuy allowed me to apply the price toward a similar item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no complaints with the geek squad protection. Seamlessly and effortlessly get a credit for defective merchandise. Has saved my butt on several occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it yed. But im sure it would be great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this on my electronica devices and have used and never had a problem with him honoring the guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allowed me to feel safe using my product without having to worry about losing or breaking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soooooo worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek squad with everything I buy!!! Believe me when I say it is worth it. I have used it multiple times and it has ALWAYS been hassle free no worries!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it! Buy it now!!!!!! How could you not want to protect your investment, that you'll be using while outdoors and active. As clumsy as I am, it's a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and great to have for any issues with your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is quality...not all companies back up their products. Appreciate the suggestion to purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for non-apple mobile phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not great for phones unless its iPhone or Samsung. For any other device like Google Pixel, they don't do part swaps, they want $199 service fee to replace it. Phone itself, by the end of the 2 years is already that price for the refurbished (which is what they send you). Really no point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much very good. excellent product I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used this yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet and I hope I never do. They said though that they will replace it no matter what happens to that so that is awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to replace my previous watch and having the protection through best buy helped. The frustrating part was because they didn't have my original watch on stock, I needed to choose from a more expensive watch and had to pay the difference as well as purchase another another protection plan. Although, I understand the business side of it, I wasn't expecting to have to pay anything...because I thought that was the purpose of having the protection plan. Also, over the phone, best buy didn't seem knowledgeable on the whole replacement plan they offer and that was frustrating because the employee I spoke to over the phone was not going to honor the product replacement plan. But I went into the store, with my printed plan and another associate knew their products and exchanged my item.

    I would recommend this to a friend