Customer Ratings & Reviews

always get the extra coverage. it is definitely worth it

Covers everthing i was wanting In a warranty. Would recommend

ALWAYS purchase the protection plan. I haven't switched to the new membership tiers yet just because I don't believe I would save as much. But it's come in handy on 2 Galaxy watches (1 bricked and the other screen broke) and a couple headsets (dog ate one). Go in with broken item, get refunded your money minus the plan coverage (you're using it). Go repurchase your item and you own the cost of protection plan. It's just saved my butt quite a few times.

Te agent helps me to decide for a better plan on my Samsung watch

Never had to use this warranty.So I really can't say a review about it

Nice to have extra peace of mind for the products.

....................................................

Is what a real piece of mind. Never have to worry about breaking it.

These headphones are great! Love the way you can adjust the bass!

Great coustomer service!!! Fast and easy purchace!

This watch is definitely a step up from the fenix 6. It has more features thst i could imagine. Great for the outdoor enthusiast. Ive been using it to track my runs, tracking my kayaking trips, and fly fishing trips. I love that I always have a little flash light on my wrist. At first I didnt like the touch screen, it has its moments when it gets in the way. Im glad that Garmin decided to give users the options to turn it off. It syncs with my iphone with no issues unlike the fenix 6 i previously owned. Great product overall.

The Product Replacement option is an essential "insurance policy" that I get for the more expensive personal technology items, particularly items like "smart watch" and tablets. More than once I have had an item decide to go buggy a couple of years after purchase, and Best Buy has ALWAYS stood behind their replacement program and if the original product is not available, they have courteously extended a credit towards a newer model. This is something that you don't want to "have to use" but just having the product replacement policy on my personal technology devices is worth it for the peace of mind. Not every item needs the extra coverage, but expensive personal technology is too much of a hassle to "send back to the factory and wait a month" when Best Buy will swap it out one the first visit.

The Geek Squad has been a life saver! Always there with solutions to all of our tech issues!

Geek Squad services offer a reliable and comprehensive solution for those needing tech support, setup, and repair services. The convenience of in-store, at-home, and online support, combined with the expertise of the agents, makes it a valuable service for many. While the cost can be high, the peace of mind and convenience provided often make it a worthwhile investment, particularly for customers who are less comfortable dealing with tech issues on their own.

Always get this because the tech never seems to last. Never had any issues with using the warranty.

Just added peace of mind for your electronics. Hopeful to never use it, but appreciate the assurance.

Your agents are the best and we will use this service agai !

Must get protection, great customer service and friendly

I know I was one of those people who said no thanks 100 times to warranites in past , We took a chance on this and We could NOT be happier we did !! My wife bought a samsung watch , she loved it but the face was going on and off, we took the watch back a year later we told the customer service we had the 2 year warranty on it and with no questions looked at the defect on watch walked us over to the watches that were behind the glass asked which color my wife wanted and she walked out with brand new watch !! Guys and Girls I am telling you get this protection , best buy is just Great with the way they handle it !! You will be So Happy you got it , worth it for one watch that was $279 !!

I loved my Fitbit. It worked great for about a year. I'm trying to get Geek Squad to fit it, but so far no luck. they haven't answered when I reach out to them. It's been a few months of trying. Shame.