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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6063 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 6,063 reviews
  • Rated 5 out of 5 stars

    Srrvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be great in the future. Hopeful we wont need the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On certain product you buy you must have this insurance on it it's a very good insurance must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is recommended to purchase this protection so that you will have support in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never go without protection. Loves how best buy stands behind their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jr1981

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have warranty in all my items but I'm noticing is a waist of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You NEED this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husbans watch started acting crazy and they replaced it no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange my Fitbit twice as it they were defective. The warranty is worth buying although it depends which store you go to in order to use it. The Willow Glove, PA store made it a little difficult to exchange the product, but the Montgomeryville one was really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that whenever i have an issue my device is fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always taken care of any issues i had so we continue to get coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful. Willing to resolve your issue or give your money back. Just love best buy team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with geek squad protection plan. Thank you Best Buy for offering geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this 2 year plan, I don’t have to worry for repairs. Very decently priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Geek Squad Warranty service for the new Google Chromecast with Google TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must if you dont have any other type of protection plan for your gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several items from best buy and got the warranty on them.They have always been very good if I had a problem with any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Samsung Watch 4 Extended Warranty gotta have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. More durable than previous models. Looks great on her for any occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps me with anything I need. They helped me with replacing my watch and phone insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for smartwatches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't typically get these but they are a good idea on smartwatches if you tend to beat them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent made our transaction very smooth when my 1st Galaxy Active turned out to be a dud.

    I would recommend this to a friend