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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6063 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 6,063 reviews
  • Rated 5 out of 5 stars

    Sall good man

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fam. This tech stuff is bussin bruh no cap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is needed and well worth it to protect your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always getting it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the product replacement plan! The staff is always courteous, no questions asked and product is replaced. Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV, Samsung 18 inch tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and they hardly disappoints on communication and resolving issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have been very helpful. Most recently I used this service to repair a cracked screen on my Note 9. The only downfall is the only location servicing the Note 9 is in Round Rock and we are in South Austin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always suggest getting the accident coverage on any product I purchase that way I know I'm always covered if something goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad maintenance agreements are one of the prime reasons we shop at this location versus other options. We have had to use this service multiple times with good results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a fit bit watch at best buy after a month the watch stop working. I was able to walk out with a new one without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended for small fragile gadgets, the squad team is very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, I had a problem with my Purchase I took it back to the nearest store and my item was replace, easy and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have on all Best Buy purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have on any purchase from Bestbuy. No hassle protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch broke twice and both times the geek squad replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love Best buy's warranty never can go wrong they fix or replace every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jimz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I picked this up to protect my watch, nice to have that peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He explained the need for the service and I am satisfied with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best i buy it with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it..........................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have in case something goes wrong. Geek squad is on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service are the best. It was easy to install. Greatest service ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Card is the best extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care besides Geek squad is the best insurance and peace of mind you’ll ever invest in

    I would recommend this to a friend