Customer Ratings & Reviews

Service was excellent received my Air pod back in a week times

Best plan ever if you ever get anything like this always get their plan

Don't ever pass up the warranty my watch band on the Gear2 took it in to Best Buy gave me a new watch immediately.

it is nice to have this incase my kid take my devices and breaken it

My first Alta after a year started showing some wear on band, started splitting. Was nice to exchange for new one.

The agents are very helpful on any questions you ask them

Excellent service, very amable personal willing to help you

Haven’t had to use the replacement warranty yet but it’s just nice knowing it’s there in case it gets broken

love the warranty available through Geek Squad. Makes life easier!!!

purchased replacement warranty on fitbit and was able to use it to get a new one with the back came off the old one

I have been purchasing the Geek squad protection plans for years and have always experienced good customer support.

This is great, they always repair or replace. Have it on all my devices.

Replaced my Samsung watched. Bought a new plan. If they cannot fix it they replace it.

I've purchased the geek squad coverage with several other products and they always make sure to correct the problem.

Every product that I purchase from Best Buy, I have made sure to purchase this as well. It has truly be a lifesaver!

I bought this replacement plan when I purchased an open-box product for insurance.

Great to have. Feel confident and safe to know that they got me covered.

Good to have. I hope will not need it,but good to know everything is covered.

Haven't use them for the watch yet. But in the past I have purchased geek squad for my washer and dryer. It's impossible to get to them. When you call best buy it takes you through a phone tree and no one comes after waiting for an hour. Best bet is to chat online. They sent an outside company to check on an electric smell that was coming out of my washer. The guy said they can't do anything about it and best buy will never replace the product as promised when you purchase their big appliances. Waste of money!

Works very well with my phone. Excellent product to get