Customer Ratings & Reviews

Never dissapointing, great service everytime with outstanding customer service

Great service for people who have no time to setup new technology

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I scratched my screen pretty bad on my watch which made it hard to see and was starting to affect me more when making screen options. Geek squad protection took my watch and gave me a gift card to go purchase a new one. I paid the difference for the newest model and also bought my new watch the protection plan. Its a small price to pay for good coverage. I believe it covers everything except for lost or stolen devices.

always get this warranty and i have not had any issues this far

always get this warranty and i have not had any issues this far

I absolutely love Greek Squad and bestbuy extended warranty. Im really active running cycling swimming hiking. Sometimes things happen that can damage your property. I have never had any problems with replacement of my damaged goods

Very helpful and friendly. The representatives go above and beyond.

Purchasing the 2-Year Accidental Geek Squad Protection was a wise decision. It provides peace of mind knowing my smartwatch is protected against accidents. The service is reliable and easy to use

I love my Bose Sleep Buds and have yet to have a major issue with them; however, they have already become an integral part of my night life and I would be completely distraught if I had to go a night without them. Since life is unpredictable, I got the service plan. Why? Because when something goes wrong, I won't have to contact Bose and play the repair/exchange game with them. Instead, I can just go to Best Buy, get them replaced, and not have to face a night without them!

My Samsung watch 5 broke the screen, and in 25 minutes Greek Squad solved it for me. They couldn't repair it but they gave me a new one.

I don't stress knowing that I have the Geek Squad watching my back ...

Love this plan it has saved me so many times. The watch is awesome as well

For my expensive item I purchase, said insurance to be safe.

This plan was bought for my wife's Samsung watch. The watch back fell off just before the warranty expired. Best Buy could not get the same watch to replace hers so they upgraded her for no charge.

I had my fit bit for almost 2 yrs. one day it just stooped charging. I called geek squad and they where so friendly and Profesional. They took my information and due to Covid-19 they extended my warranty 30 days and made me an appt. I went to the store and the Geel Squad agent immediately took care of and asked me to pick another fit bit. I was so excited to get the upgrade to versa2. I will always buy protection.

Let's be real here, watches are sussettable to who-knows-what? So, getting a protection plan like this incase of damage is just flat out a good idea. No matter where you go, no matter what you do. A little common sense preparedness is always best if you care about stuff. Especially with expensive electronics.

I purchased the 2-year Accidental Geek Squad Product Replacement on my Samsung Gear Fit2. I have not used it on this particular product, but have purchased the same 2-year replacement on other products purchased from Best Buy and on one occasion, Best Buy replaced an item that could not be repaired. No hassle. They stood behind their product replacement. I would recommend seriously considering the small cost of the product replacement, depending upon the item, the use of the item, and the cost of the item.

Purchases a fossil 2yrs ago. Wear it out and went to replace. Bestbuy had discontinued the fossil, but credited my acount for $259.99 (orignal price of Watch on release) and then pricematched A Samsung Galaxy Watch 5 pro 45mm ($499 2022 model to 249.99). I orginal purchased the Fossil onsale For 149.99

If you aren't a member, you should be. It pays for itself over and over.