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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6063 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 6,063 reviews
  • Rated 5 out of 5 stars

    Replacement agreement for the Fitbit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this service on a past Fitbit. It was replaced no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are great, extremely helpful in store and at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS THE BEST CHOICE I CAN HAVE FOR THE REST OF MY LIFE...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, never leave home without it, you'll be sorry when your device breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan worked well for all my systems and devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the plan twice and got a replacement device each time with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process to exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process to return and exchange was easy and the technition was professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when something will break so it's great to have this and worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I GEEK SQUAD IS AN UNDERSTATEMENT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ARE VERY ATTENTIVE THEY KNOW WHAT YOU NEED WITHOUT EXPLANING MUCH OF ANYTHING. I AM HAPPY WITH THE CUSTOMER SERVICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have a number to ask those silly questions to. Love the free set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never hesitate to get the warantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best extended warrantee. They replace item no questions ask

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda dumb not to get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's costly, but if you're gonna sink 300-400 bucks on a watch and risk knocking it against something and breaking it (which is a higher possibility than you'd think even though it has Gorilla Glass 2) and spending $400 on a new one, you could've bought a warranty that covers everything. 3 stars because it costs so much, but if you wanna protect your devices and you're clumsy like i am, get the warranty. It's a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must have when purchasing any electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is needed on all products! And the geek squad is always helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this warranty but Best Buy is no loner accepting these warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have for activity trackers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for these devices, the extended warranty covers all. A great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had the warranty because I have used it three times within the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend these protection plans on devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price to cover pricey tech. Would recommend for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that we have the option for this to protect our brand new equipment.

    I would recommend this to a friend