Customer Ratings & Reviews

Very easy to work with. They were ready to do what it took to make me happy. I had two service people working with me to solve my problem.

I was within my two year warranty. My phone completely died. They helped be pick our a new watch. It was not in the store so they order it and it was shipped to my house. Everything worked out great. I suggest you always get the warranty.

Even though it seems expensive at first when buying, it is 100% worth it!! I sweat a lot and sometimes bang against things and my Fitbit messed up. I had this protection, took it in and replaced it with no problem! Easy and no questions asked!! For the money you pay for gadgets, get them protected!!

Can't go wrong with these. My watches have always seems to slump down a little over time or the batteries just go out in them and this protection plan keeps me going with a good watch that does everything I need it to.

Easy to work alongside with. No hassle or worries on what is covered.

I have been a BBY customer for years (around 10 by now) and I never buy any electronics without the replacement/protection plan attached. It's worth it, they will either fix the product or give you a new one. And that, to me, says a lot about the store's policies and their commitment with the public.

Glad i added this! When my wifes watches broke and we needed to get it looked at they were able to help us

I purchased this on my original Fitbit. After about 18 months, it was showing signs of wear and starting to come apart. I stopped into Best Buy to see what I needed to bring in to use the replacement policy and the replacement was made on the spot! I made sure to have this on my new one.

Always good to have!! I've been purchasing geek squad all the time totally worth it

If you ever have a problem or have had one, it only makes sense to protect your purchase. Best Buy has always honores the Geek Squad protection. We insure many things and this is another item that I depend on.

I always get the protection. Products just don't last as long as they used to. Best Buy always will repair or allow you to exchange the item. Previously exchanged my fitness watch that I bought over a year ago that did not hold a charge anymore. No questions was allowed to exchange for another product.

I switched back to Android and i bought this and its so much better than my old apple watch

Geek Squad service. Is probably the best service, repair or replacement plan I've gotten for electronic devices. I always get it. 10/10

My wife live it. Great watch and a lot of new features.

My daughter had a fit bit that did not work well. Because I had the warranty, it was easy to switch out. The previous model was not available anymore but I was able to get the next model up and best buy was able to find and match a best price. For this type of product, the warranty plan is worth it

Tremendous peace of mind when you buy this program. I have bought and used the program on other items in the past. It has always resulted in a quick replacement with a brand new item, no questions and very painless. Given the cost of the Garmin it protects , this was a no brainer.

Love the cost of the warrenty but havent had any hint of needing to need it.

Family is hard on electronics. Would never buy without extended warranty. Even if never used, worth it for the piece of mind.

BestBuy purchase warranty have always been pretty good with me. I hadn't had an issue with returning or exchanging a defective merchandise.

the agents are very professional.geek squad will continue to use it