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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6063 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 6,063 reviews
  • Rated 4 out of 5 stars

    2-Year Geek Squad Protection for Fitbit Charge 6 –

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Geek Squad Protection Plan offers valuable peace of mind for Fitbit Charge 6 users. It covers issues such as accidental damage, battery failure, and mechanical defects beyond the manufacturer’s warranty. While the Fitbit Charge 6 is well-built, wearable tech is exposed to daily wear and tear, making extended protection a smart investment. The support process through Geek Squad is generally smooth, with quick turnaround times and knowledgeable staff. For those looking to protect their fitness tracker over the long term, this plan adds a layer of security that justifies the additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had to use them a few times, but they have come through for me every time. Very knowledgeable, helpful, and friendly. I buy all my electronic devices from Best Buy because I know I'll be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Protected and worth the peace of mind!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy in confidence and purchase the warranty to protect your investment. Small price to pay for a peace of mind knowing your purchase is protected for 2 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use this service before and they are very helpful and reliable. I never buy anything without adding this service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with galaxy watch for extra insurance. Seems like a good price vs. buying another watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty on expensive purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung watch as a gift. I also purchased the protection plan. This will be a Christmas gift so it hasn’t been opened at this time. Hopefully all will be well with the watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is worth having back up in case something should happen to your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are a big help. They walked me through setting up my computer and television!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True to their word...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not going to lie to you, the protection plans are one of the things that keep making me come back to Best buy to purchase my more expensive products. Anytime I've ever had an issue with anything covered by the protection plan they were quick to MAKE IT RIGHT. I've had to use protection plan on two computers, four Samsung watches, and a pair of Bose headphones. In each case Best buy either replaced with the same product or even allowed me to upgrade when the same product was having problems. I know that the value the protection plans can sometimes be extremely expensive on the more pricier products, but trust me... you're very happy you bought it when you need it. As long as Best buy doesn't get too greedy with the protection plan price I will probably continue buying my products from your store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan! Gives peace of mind for accidental damage. Easy purchase process and good support from Geek Squad. Worth it for expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Greek squad protection whenever I buy something from Best Buy. There program is very good and the support staff are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Product Replacement is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Never Fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. They are always accommodating and never make me feel incompetent. Their ability to explain things simply is the highest skill set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to protect your equipment, covers you including broken screen and back of the watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad plan pays for itself. Just getting your computer looked at at least once a year is worth it. They are great at fixing any issues, and the plan has many perks. You have to check it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Garmin smartwatch yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Garmin Epix 2 since it launched in 2020. My only complaint was the battery life due to the Always-On display. Having extra watchfaces and apps all eat into your battery life. I was down to 4 days before needing a charge. The Garmin Epix Pro 51mm solves that issue. I now have 11 days of battery with the Always-On Display. Having the built-in LED flashlight is so handy too. The screen looks sharper but it could be the benefit of the larger screen. The new built-in watchfaces are pretty cool too. If you really want to dress it up, get the Garmin QuickFit 26 Vented Titanium Bracelet in the matching color. Very easy to adjust to size and gives the watch that classic statement piece look.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great protection against all my products 10 out of 10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the protection of my product. It helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On fonem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best watch I've owned by far. If you're into fitness or keeping up with day to day activities, the ultra is definitely worth it!!

    I would recommend this to a friend