Customer Ratings & Reviews

Purchased the protection plan in the event the watch ever was broken, dropped, etc. I have used the replacement plans in the past and have always been pleased with the Best Buy experience.

Not disappointed this time! It is always good to have some extra protection for your important electronic device! Extended protection assures extended worry free use of your useful device!

The geek squad protection is a MUST! It is affordable and makes you feel secure in your purchase that it is completely covered - really no questions asked.

Excellent service at a reasonable price. I always get the warranty and until now it has been easy to get repairs.

It is the best investment and peace of mind is priceless.despues

They took my concerns seriously and were quick to offer solutions.

I bought a Fitbit Alta and it was messing up. Part of the screen you could not read. It did this within the first 15 days of buying it so when I took it in the nice lady at customer service got me a new one

Love all of the amazing features. Having the Google Assistant is incredibly handy...

Great watch, resistant and my daughter use daily and never her has problems with configuration or apps

They repaired the item free of charge i will definitely use again

A must for my smartwatch due to work and exercise routines. The Geek Squad always delivers

This warranty comes in handy! If you even think you might need it get it!

I get the Geek Squad replacement on all my products and glad I do. For the Fitbit replacement I don't have to send anything back I just go in the store and they give me a replacement easy as that

The Geek Squad service is fantastic!! My smart watch had battery drained problem but it's solved without any hassles. Two thumbs up!!

Always buy the 2 year protection plan from Best Buy. Every Fitbit I have owned and messed up after a year, and Best Buy always replaces it no questions asked. I will ALWAYS buy the protection plan.

Based on my lifestyle and the type of work I do there are multiple opportunities for problems with my smartwatch. This insurance provides me peace of mind for a relatively reasonable price.

I recommend this to anyone purchasing a Fitbit. It covered a Fitbit when it stopped charging. Saved my friend from having to put out the $ again for something that went wrong and wasn't her fault

Always the best warrants in Puerto Rico. I love the way they do there job.

Get the protection plan!!!! I've had to call on my protection plan to replace screens and charging ports. Ok so you do have to surrender your device for a time, but you don't have to purchase another expensive piece of technology.

Very professional and courteous. I strongly recommend it.