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Customer reviews

Rating 4.8 out of 5 stars with 6038 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 6,038 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product every 2 years to help me keep my devices working properly. With the way technology evolves much needed product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have protection plans for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is worthed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good to have warranty for any device you buy we never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the insurance to keep from being sorry that I didn't. I use it a lot. I make the appointment, go in and Geek Squad just takes care of whatever it is.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protected the product........................... .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ALWAYS HELP OUT WHEN MY DEVICE HAVE ISSUES AND RESPOND FASTER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know it’s available if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price. Haven’t had any product problems so haven’t needed protection or services yet. Good to know it’s available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on with any purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad service with all my tv, computer, appliances, cameras, etc. It pays for itself if you have to take your product back for repair or return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Geek Squad replacement on all my products and glad I do. For the Fitbit replacement I don't have to send anything back I just go in the store and they give me a replacement easy as that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fitbit Alta and it was messing up. Part of the screen you could not read. It did this within the first 15 days of buying it so when I took it in the nice lady at customer service got me a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have geek squad on everything it comes in handy but no Apple items. I don’t like the terms to apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my lifestyle and the type of work I do there are multiple opportunities for problems with my smartwatch. This insurance provides me peace of mind for a relatively reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty out of all the stores. It just can't be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty out of all the stores. It just can't be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Writing a review but have nit needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to write a review for something i hope to never use, but it seems like a good idea to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the 2 year protection plan from Best Buy. Every Fitbit I have owned and messed up after a year, and Best Buy always replaces it no questions asked. I will ALWAYS buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get a solution from them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! They are very professional and really take care of your stuff. There's always easy to get a solution from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a need to use but I'm sure if I needed it should take care of my issues. Had this Geek Squad before use it and my laptop was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any issues they refund the item and the warranty. Re ring up the new item and replacement. If there's a price difference you can upgrade to the newest model. You can't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re gonna want this warranty if you want peace of mind or have fear of damaging your smart watch. Highly recommend if you’re an outdoorsy person.

    I would recommend this to a friend