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Customer reviews

Rating 4.8 out of 5 stars with 6038 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 6,038 reviews
  • Rated 5 out of 5 stars

    Bought for Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For something you wear everyday you cant go wrong with a protection plan. Best Buy never messes around and will replace your product if they cant fix it. Its come in handy many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product replacement for my fitbit and I was glad I did! My fitbit had a hard time with charging and lost battery very quickly, so Best Buy replaced it right away. It was worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Worth the cost. Covers all technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watch replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so kind and understanding and knowledgeable and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great for college students.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter attends a college 7 hours from home. When she had a problem with her computer, she just went to Best Buy and the Geek Squad was there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate paying for extended warranties but the sales rep did remind it that it really isn’t en extended warrantee but a product replacement plan of their is an issue during this time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasure to go into store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience was straight forward exchanging the Galaxy watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Year Extended Warranty Paid Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this protection. Was within 2 months of warranty expiration when watch quit. No problems at Best Buy. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG ACTIVE SMART WATCH PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get the protection on electronics bc im so clumbsy and dont ever pay attention and break nearly everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with geek squad protection. Makes life easy for my wife if anything goes wrong she can go to BBuy and get the issue resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection plan is a must do for any electronic device. The service received is top notch and very quick turn around when the device must be sent for repair. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection plan is a must do for any electronic device. The service received is top notch and very quick turn around when the device must be sent for repair. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in case anything happens to watch we can get fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With everything going on I haven’t had a chance to use it but they stated that with the tv I purchased all I had to do was call them or bring the tv in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add the new upgrade on the computer. The whole process took less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm keeping my Samsung Galaxy Watch 4 classic protection with Geek SQUAD just incase something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty on my phone and my watch is just in case I've had to use at once and they were there 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection warranty, everyone should buy one. good price , but Walmart protection plans are cheaper wished best buy would lower there prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get protection on expensive items. You can never go wrong with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a warranty. They have come in very handy at least twice.

    I would recommend this to a friend