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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6062 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 6,062 reviews
  • Rated 5 out of 5 stars

    Very informative, fast, polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there with great advice and information. I have never been disappointed with them in the store or in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Replacement plan was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this and hopefully won’t but should be worth it if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, and always happy to help. Overall a great experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally buy insurance for most of my electronic items as I view the cost of buying it typically a waste of money. This plan however I've used already for once I'm so glad I had it. My new Samsung smart watch started acting up, and after a brief look to see if it could be fixed, Best Buy replaced it without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite, insurance. Its the only place I get insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to buy, used it before with no problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this before and they replaced my item with no issue. i always thought these warranty things were bogus, but i was wrong. This is A must buy for anything you buy from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a fitbit versa and it stopped working within a month of purchase. Exchanged for same model but decided that the small protection replacement fee was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a protection plan that's actually real. No hassle, no issues, no problems. One of few protection that honors what they promote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a warranty. They have come in very handy at least twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its weight in gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has saved my bacon more times than ive bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Philip are excellent Geek Squad employees they have installed everything in my home way to go boys you are the greatest thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't need yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet nut sure if needed it will definitely help me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in case anything happens to watch we can get fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know it's there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used in the past for other items (haven't needed it for this yet) and this is a great program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it but affordable and covers what i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasure to go into store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience was straight forward exchanging the Galaxy watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case.. y'know?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm honestly just writing this review because I want the reward points. Idk if I'll need it, and I've yet to actually use it soo.. yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a sports watch for my teenage son. For pennies on the dollar, it's worth the peace of mind knowing a replacement is there if anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not needed them. The product is great!

    I would recommend this to a friend