Customer Ratings & Reviews

Geek squad is always there with great advice and information. I have never been disappointed with them in the store or in my home.

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

A must purchase! I use my FitBit every single day, a lot of wear and tear. A little piece of the rubber part started to left. I walked right into a BB and walked out with a brand new FitBit.

Always recommended to get an extra insurance in case you fall or broke your watch

This is a great option to purchase. Two prior watches needed to use the protection and No questions asked Best Buy issued a new one immediately

I would recommend getting the protection plan, because it is very convenient. If you have any issues all you need to do is bring it right into the store and the geek squad will take care of you.

The 2-Year Accidental Geek Squad Product Replacement is great. When ever I have a problem with the product Best Buy stands behind the warranty and either fixes or replaces the item.

I break my Fitbit more frequently than most people because I put it through a harsh regimen. Without the replacement plan, I would have paid over $1000 by now. Absolutely worth it.

Great product! Definitely need to buy when you buy an item through Best Buy.

This is a protection plan that's actually real. No hassle, no issues, no problems. One of few protection that honors what they promote.

Warranty is worth every penny highly recommend to get if your purchase is more than $ 100 dollars .

They were helpfull and friendly we gave me a refund

Bestbuy will price match all the online stores and their protection plan is no hassle. Bring it back, give them your number, get new one. no shipping, no denial due to accidental

The watch protection is a peace of mind. If anything happens, its nice to know it is covered.

I think that this is a no-brainer to protect my Samsung Watch5.

The agents programed my watch and reviewed basic use instructions with me. I had a connection problem and when I came in they fixed the problem had reviewed me how I could correct this through using the website. Excellent customer service and patience.

Geek squad protection is amazing. I was able to get in-person tech support on my smart watch. When the troubleshoot process uncovered a defect in my watch a new replacement was ordered no question. Thx

Excellent value for use with Samsung watches. No problems with the return / exchange.

I'm honestly just writing this review because I want the reward points. Idk if I'll need it, and I've yet to actually use it soo.. yeah

Great service helping me decide which Apple Watch to buy.