Customer Ratings & Reviews

Let me tell you if you don't get the 2 year protection your missing out on a great deal. Stuff can happen in 2 years trust me.

Let me tell you if you don't get the 2 year protection your missing out on a great deal. Stuff can happen in 2 years trust me.

Have had warranties on my other devices. Always worth it to buy the warranty on ear buds and smart watches!

My watch broke nd it replaced immediately. I just had to pay for nowhere warranty on exchanged product. Sved me alot of money.

Very honest and helpful people,they will not leave you hanging

This is a no brainer when purchasing a smart watch. Great to have the peace of mind that best buy will fix it I need case of an accident, and I bang my arm/wrist all the time.

The product replacement is a lifesaver at times. It'll replace what it is but you have to pay for a new replacement program. Which is a lot cheaper than the option.

I definitely suggest getting the geek squad plan. It covers mostly everything and they will replace it.

They were great, when my fitness tracker wouldn't charge they refunded me everything and help me pick out something different because they no longer had mine. No questions asked

Geek squad is worth it. Exchanged my watch before the deadline and paid the difference for a new one

If anyone purchases anything from Best Buy the protection plan they offer with it is a must. I don't buy anything without it, no questions asked they just take care of it.

Crack appeared and walked in to best buy and got a new one

Love my watch!! Its like having a laptop on my wrist♡

I have unfortunately had to use the product replacement plan and it is well work the price. It was very simple and easy to do the replacement. Highly recommend!

Get the Geek protection if you buy a Samsung product! Samsung does not support their products or their customers, Samsung has the worst customer service in the world!

Geek squad protection is a must I trust best buy and will remain a customer

I highly recommend considering the extra GeekSquad plan for all your technology needs. We also purchase them on vacuum cleaners and have never had problems when needing to use the plan.

I haven't had to use the insurance geek squad. If I do I m just hoping the squad will be able to address our needs

Used for my Fitbit as I had many times in the past. When my watch died, I was able to replace with a newer model which was great. Unfortunately, I found out after that that Geek Squad protection can no longer be used for Fitbits.

All around best investment ever. Love how my kids break things cause their kids but I have a back up service to ensure I didn't just throw all the $$$$ down the drain.