Customer Ratings & Reviews

This will be your best investment if your able to spend the extra. Haven't had any issues getting things replaced. Sat on my Sony mbx 950 headphones. No need to explain what happened. They best buy associate replaced them the same day with no problems.

Normally do not purchase these replacement contracts, but for a smart fitness watch, the chances of damage or failure are very high. Probably not if, but when the watch becomes unusable, peace of mind that the next version will be provided at no cost.

Great team. Replaced item. Store personnel were very professional

When I purchase a computer a printer or any high cost item I always feel satisfied knowing that I have a protection plan available to me if needed and that is a definite plus for me and my family

The best watch I owned!!! The quality is excellent and work good

They were great no hassles ! I have the warranty .They were very helpful in finding me a New Fit bit Charge 2 and I was back tracking my walking in minutes ! I always shop Best Buy for my needs and there great at replacement of warranty items !

not great for phones unless its iPhone or Samsung. For any other device like Google Pixel, they don't do part swaps, they want $199 service fee to replace it. Phone itself, by the end of the 2 years is already that price for the refurbished (which is what they send you). Really no point.

Haven't had to just it yet but I feel confident knowing it is there when I need it

Hope I don’t need to use this but if I do I’m glad I bought the extra warranty

This is worth the money as far as I'm concerned. We had a Samsung active 2 watch that had a glitch in it and they replace the watch with a brand new one. So the insurance was well worth getting.

For just a little bit of money spent you get piece of mind for when your device eventually breaks. Dont fool yourself by saying you're extremely careful and it wont happen to you, cause it will and you'll be stuck with the bill. Get Geek Squad protection.

Works great love it but why is their a minimum character for the review

Helpful and made setup and initialization easy and fast

Great plan for the smart watch. Usually the battery life has shortened before the protection plan is over and i can get a new watch

I use Geek Squad for all of my BB purchases. They are friendly & knowledgeable

Geek Squad always kind, it has not been necessary to use the service

Greatest warranty available at a retail store. Not just any store,BestBuy

especially for wearable tech, you will want the protection plan. when my fitbit started fraying on the band, i was able to replace it with the new blaze model and had trade cash left over to get another band for the new watch. thanks geeks!

Awesome service, thanks for the info, I would recommend to a friend

I choose Best Buy over the other stores because of the Geek Squad protection, it allows me to enjoy my purchases knowing they are protected.