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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6029 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,029 reviews
  • Rated 5 out of 5 stars

    2 year protection you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you if you don't get the 2 year protection your missing out on a great deal. Stuff can happen in 2 years trust me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for my Fitbit as I had many times in the past. When my watch died, I was able to replace with a newer model which was great. Unfortunately, I found out after that that Geek Squad protection can no longer be used for Fitbits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wrist band broke at the watch and could not be easily repaired. The lady at Customer Service said "No problem, pick out another watch". Just like that I got a new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the insurance geek squad. If I do I m just hoping the squad will be able to address our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Charge 2 crystal cracked, without the protection plan I would have had to replace the Charge 2 at my cost. However, with the protection plan it was replaced right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch broke nd it replaced immediately. I just had to pay for nowhere warranty on exchanged product. Sved me alot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember what they did but what I do know is the staff at Best Buy is always super knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i purchase this warranty i forget about everything, they provide me always with the best support and always fix my equipments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other watch died, i got a brand new one moreover and i only paid like $14- like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not saying I don't trust my wife with taking care of the purchased item, I just don't trust the elements and others around her lol this is why accidental coverage is a MUST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always hate buying this at time of purchase but Best Buy so far has always stood behind their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake of not purchasing this for my other daughter's watch. This will find in handy if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use if your not into many gadgets. The app definitely is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty out there. I highly recommend it for anything you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offets added protection life to their products. It gives you a extra peace of mind

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected the product........................... .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't have to use it, but even if I do, I know from past experiences that Geek Squad will take care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to get best buy insurance i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me less than 5 minutes to return my watch, it was almost a year later and it stop charging, so I got the money back and I and upgraded to the newest one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad specialist helped me understand my galaxy 3 watch. He also connected my z locks to my Samsung hub

    I would recommend this to a friend