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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6029 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 6,029 reviews
  • Rated 5 out of 5 stars

    Great service replacement program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend getting this for products in Best buy. I replaced a few devices already and no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit watch died. Fitbit warranty was 1 year , mine lasted 18 months... if not for Best Buy warranty I’d be out an expensive watch. Fitbit support is awful...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam so glad that I purchased the 2 year protection plan for my daughter's watch good to know that it's covered just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to exchange item with no issues when it became defective. Definitely recommend getting protection plan for everything. Better than apple care, hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need a warranty on your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I don't get a warranty on a Best Buy purchase I regret it I strongly recommend getting the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty coverage for your electronics. No hassle or questions. Straight forward and simple exchange for new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud service is great would recommend it to every best buy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty was very worthy for the orice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the protection plan because it saves the headache and stress that comes if something messing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont go home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protect all of my purchases with geek squad warranty. Its. A great value at an affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    relieved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love knowing that my purchase is protected in case of accidents. I feel good knowing that BestBuy will help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is a total waste of money...... till you need it! I do construction work for a utility and bought this just in case. Haven't had to use it watch is pretty durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection is such a great peace of mind to add to any purchase, hassle free and super fast customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Tv was not wall mounted by a professional. But i did purchase a 5 year Geek Squad warranty for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Garmin watch same day. Can’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement is a lifesaver at times. It'll replace what it is but you have to pay for a new replacement program. Which is a lot cheaper than the option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this watch, it's worth every penny. Especially the waterproof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the warranty. Best buy is always compliant with their warranty promise. They will replace your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have unfortunately had to use the product replacement plan and it is well work the price. It was very simple and easy to do the replacement. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer when purchasing a smart watch. Great to have the peace of mind that best buy will fix it I need case of an accident, and I bang my arm/wrist all the time.

    I would recommend this to a friend