Customer Ratings & Reviews

Every time the Fitbit Charger2 had something wrong with them, it was replaced free of charge without any problems or issues. Thank you!

Very necessary, if you buy something that tends to expire quick, like a smart watch.

Get the Geek protection if you buy a Samsung product! Samsung does not support their products or their customers, Samsung has the worst customer service in the world!

They were great, when my fitness tracker wouldn't charge they refunded me everything and help me pick out something different because they no longer had mine. No questions asked

Excelent service and article. Excelent parking and location. Various products and stuffs

If anyone purchases anything from Best Buy the protection plan they offer with it is a must. I don't buy anything without it, no questions asked they just take care of it.

My smart watch stopped taking a charge. They refunded full purchase price on a Best Buy card to use towards next purchase. No hassle.

All around best investment ever. Love how my kids break things cause their kids but I have a back up service to ensure I didn't just throw all the $$$$ down the drain.

Used their 2 year accidental coverage, and I am glad I purchased it. My previous laptop got damaged and they replaced it with a new one!

Well worth the value when my son's watch needed a replacement due to a accidental scratching of his watch face and frame.

Never had any issues and they were always yhere to fix my items and help me out! Great customer service

I have not had to use this with this particular item at this time, however the warrenty has always been really good. A problem, take it in they replace the product.

I always purchase the replacement program from Best Buy. Sometimes thing break or get broken by accident, and I want my products covered.

Great service all the time Thanks, always willing to help out customers.

IT Was a BIRTHDAY gift and they loved it BEST GIFT❤️

Excellent service and reputation. Outstanding knowledge of all things of electronic and smart home. A must-have for all major purchases.

I highly recommend considering the extra GeekSquad plan for all your technology needs. We also purchase them on vacuum cleaners and have never had problems when needing to use the plan.

I'm so glad I got this warranty because I have needed to replace items before and they were s great help no out of pocket money.

I highly recommend getting the service plan on any device that Best Buy offers. It the piece of mind knowing that if something goes wrong, the device will get fixed or replaced.

I am not in favor of buying warranties for products, but when it come to electronics I would buy it. So many can go wrong and having the warranty will give you peace of mind.