Customer Ratings & Reviews

I'm glad I purchased the warranty because that last watch cracked in half without me dropping it or anything & I was able to replace it without paying additional money.

I never buy this insurance but I did on this product and when my dog got skunked and the band held on to the smell they replaced the unit immediately.

the agents are always available and helpful whenever needed. even without an appointment. They have always made time for me.

I like it very much very good. excellent product I recommend it

Great Service, Good Team, I like the fact that i can go the physical stores

You should always get something to back up a defective product. Just in case. Best Buy has never sold me something that didn't work, but I do like to be prepared.

As someone who is very accident prone, I highly recommend this plan. It has helped me twice before and definitely paid for itself. Absolutely essential with wearable tech.

Husband always makes fun of me when I buy a protection plan. I've used them more than once. No problem getting a new watch when mine broke when I fell.

Must purchase for all electronic items. Its a good feeling to know your protected no matter what the issue.

We like the peace of mind the coverage offers. Many times we never used the ESP but at least we knew we were covered

This money is well spent, I have to take advantage of it with one of my products and was very pleased. They replaced my item without any questions or hassle.

Had watch failure from Samsung changed battery but still lost altimeter reading, butthe Squad help me get it right

Great issuance, I live the fact that if something happens to my purchase I have no worries about getting it replaced

Not really too much to say here. A great way to have peace of mind if something was to ever go wrong with your device.

Can not go wrong with this protection. No hassle. We'll worth the peace of mind.

Can not go wrong with this protection. No hassle. We'll worth the peace of mind.

Love having a peace of mind by purchasing this protective plan. It is well worth the money spent for it.

Helped me get my new Apple Watch with the replacement. Don't know how you don't buy one of these to save you money knowing they will always stop working someday.

The color of the band changed in the water. I took it back to the store and they were wonderful about exchanging it. Well worth getting the accidentail replacement.

Got my stuff replaced, with no hassle, thanks best buy, another reason why i prefer to purchase here, great service as usual!