Customer Ratings & Reviews

The Geek Squad is the best protection I've seen. It's there when you need it and it really protects your products. I've used it and everything worked out really well.

I wanted to have protection for my smart watch in case I bumped into stuff. Great value.

I haven't had to use this yet for the product I bought this on, but I have used a similar replacement add on like this in the past, which is why I did it again.

this 2 year product replacement i a great value. covers many items and gives added reassurance of an already great product

On every relatively expensive item bought, I would recommend purchasing Geek Squad protection. It is immensely helpful, especially if you're accident-prone like I am.

Best Buy really does offer a no hassle protection plan that is covered by Best Buy from day 1. I have used it and very pleased with a very pleasant experience.

I always get a warranty on electronics because you never know what could happen after the initial return time has passed. I love best buy product replacement warranty

The Geek Squad protection is the best in the business, and the no hassle protection is unmatched. Great Value!

I wouldn't purchase anything without the Protection Plan, you hope you never need but when you do your glad you got it.

I got the two year protection on a smart watch. When it broke, it was incredibly easy to get it replaced. Well worth the cost.

Excellent work and workers........................

Have had no issues or questions asked when I had problems with anything purchased and had to return. ALWAYS buy the2 yr protection plan if available!

This is exactly why i come to best buy! They offer the best!

I've returned so many headphones due to malfunction or simply because I didn't like the product. Costumer service is great and they were able to exchange it each time.

I always like to put my products that I buy for safety and for any unexpected accident this works very well for me

The band broke on mine, and I was able to get a full refund, which I used to upgrade to the next level fitness tracker. The process was easy and took about 5 minutes.

I purchased a warranty like I do on lot of my stuff she is always good with her stuff but there's always a ooops

Great tech support, I’ve used them for years and never really had any issues at all. They are always helpful.

Because I knew this fitbit would get some heavy use, I purchased the replacement policy. Bonus...the cashier took care of all the sign up right at the register.

Geek squad service is the best! I love how you can go into the store or they'll come to you! Keep up the good work!