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Customer reviews

Rating 4.8 out of 5 stars with 6027 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,027 reviews
  • Rated 4 out of 5 stars

    Don't do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch, wife likes it. I don't recommend geek squad for anything because it doesn't cover

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    always trust Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my daughter, great she hardly ever takes it off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement controller. The salesperson was extremely helful in helping me purchase the right one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no hassles; done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my fitbit needed to be replaced because the screen had ripped off from the base unit. I walked in, explained the situation and got a brand new replacement without any hassle. This is the type of warranty you buy for breakable things; warranties done right! A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I saw I bought this protection plan. Having to keep gluing the wrist bands onto the watch. Will take it in and get a new wrist band. Watch works great, the wrist band keeping coming off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fit bit for my 10 year old daughter for her birthday. I don't usually buy replacement plans but I feel more comfortable knowing if something happens to her Fit bit that we have something to fall back on and are not just out the money for the entire purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement a plus for at-risk products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife a high-end watch, and like all beautiful and delicate things exposed to the real world, replacement insurance is a wise choice. Especially at the cost of the service versus the cost of the watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take advantage of the warranty that I buy. My Fitbit takes a lot of usage by me during my many workouts and sometimes become damaged. Due to having this warranty, it's a seamless process of getting a replacement. Definitely a great price for the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not usually on board with buying the extra protection, but I got it on the Vivoactive HR watch for my son, which has been a lifesaver--we've had so many issues with the watch, but each time, we bring the watch in and they hand us a brand new one. Easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Insurance Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the fit-bit watch for my son as a X-Mas present. He is very happy with it so far as you uses it all time when he goes out and does some running or walking exercising. We bought the Accidental Replacement Warranty for the product in case something happened to the fit-bit. This gives my son a good piece of mind on the product. As of now he has not had to utilize this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain. Has its pros and cons but I always prefer to add the protection. Better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One In Million Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped me set my watch up and was very informative with how the plan worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product protection plan that really keeps your devices protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Someone by your side.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have someone in my mind when I need a repair or I have an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're already spending a bit on whatever technology you're getting, it's always worth it to purchase Geek Squad protection. They're awesome and helpful and are there if love happens and things get cracked/broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner (I hope)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Glad I went with this option. Enjoying my watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal. Everyone should get this protection for there equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting the protection. When it came down to repairing my Samsung watch they gave me the option to exchange the watch for the same one, or upgrade to the latest. I just had to pay the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have purchased the warranty. I purchased warranty over screen protector since it covers that and screen protector does not last that long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it, but its nice to have. Never know when kids or clumsy people get near your stuff.

    I would recommend this to a friend