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Customer reviews

Rating 4.8 out of 5 stars with 6027 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 6,027 reviews
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it yet fongers crossed wont have to which yea then it would be a waste of money if i never use it but the price isnt that bad and its nice having that added security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good option for your watch repairs! I had geek squad help me find the perfect watch and the customer service was very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good ###################################################################

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got my MoTo I got it because it was a different. But it turned out very useful. In texas we are not allowed to use our cell phones my moto lets me see who is calling or messaging me without having to pick up my phone it tells me the weather or latest news I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having reassurance and protection in my investments. Best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting a beautiful watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to protect your investment. Would do the same again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be your best investment if your able to spend the extra. Haven't had any issues getting things replaced. Sat on my Sony mbx 950 headphones. No need to explain what happened. They best buy associate replaced them the same day with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer for a Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally do not purchase these replacement contracts, but for a smart fitness watch, the chances of damage or failure are very high. Probably not if, but when the watch becomes unusable, peace of mind that the next version will be provided at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a mechanic so having this warranty gives me piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my purchases insured since many of my gadgets are expensive. This service is amazing and I have no complaints about it! I get it every time I have the chance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE 2-YR WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my device starts giving me issues, best buy replaces my item. I worry less because I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange for Broken band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great no hassles ! I have the warranty .They were very helpful in finding me a New Fit bit Charge 2 and I was back tracking my walking in minutes ! I always shop Best Buy for my needs and there great at replacement of warranty items !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only place I always buy the extra protection at because it is actually worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only place I always buy the extra protection at because it is actually worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for Samsung Galaxy Watch Active 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the protection on my watch yet because of COVID. However, this protection plan covers accidental damage like scraping against the wall. Plan on using the plan soon for this type of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was super helpful in finding what i needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why would you not get geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For just a little bit of money spent you get piece of mind for when your device eventually breaks. Dont fool yourself by saying you're extremely careful and it wont happen to you, cause it will and you'll be stuck with the bill. Get Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is so helpful and useful I get it every time I purchase a new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent needed it yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any problems with my watch yet. And i didnt have any problems with my last one either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. You feel confident if your watch stops working or not working as ussual they will replace it or even better they let you upgrade the the newest model

    I would recommend this to a friend