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Customer reviews

Rating 4.8 out of 5 stars with 6028 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 6,028 reviews
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sleep better at night knowing that I have replacement coverage should the Fitbit Charge 2 fails. I've owned three Fitbits in three years. The first one I lost (pedometer). The other two were Fitbit Charge HR. Each failed within 18 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest warranty available at a retail store. Not just any store,BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the flexibility and reliability of the 2 Year Accidental Geek Squad Product Replacement Plan. It might seem like its a little on the expensive side, but it is worth it if you happen to damage your product for whatever reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always kind, it has not been necessary to use the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the protection plan is less than 10% of purchase price I always buy. I got this for my Samsung Gear S3 smartwatch, which is a very tough watch, because I didn't want to have to worry at all if it got scratched or damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin venu 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, thanks for the info, I would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me a gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent collected after i told him what happened and gave me a gift card which I used to get watch 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and made setup and initialization easy and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know i have protection on the technology. This came with the PS5.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic! I would recommend!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say the GSP is amazing. It is very useful if products fail during the time period of having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good co.panie was there when i changed my new galaxy watch 6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually skip the extended coverage offered on purchases, but am SO glad I got this!! Have already used twice and it has paid for itself 5 times over already! Absolutely get this if you are getting a tracker--you'll be glad you did, I assure you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for electronics, especially things like smart watches. The batteries seem designed to last for just under 2 years. With this Plan replacement is fast and worry free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have been a Best Buy shopper I usually purchase the protection plan and Best Buy has always exceeded my expectations the few times I had to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a few of these for loved ones. They were at aws about the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When your watch stops working take it to best buy and they will take care of you. Never have issues with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is worth it! Scratch or break it and we’ll replace it? It’ll cost you more in the end if you don’t. This is the only way to go.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance plan out there I only get my electronics and insurance and insurance for them at Best Buy that's no one could beat them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the fitbit for my wife and decided to get her this additional protection. With items like these that get some much use the charge port is something that takes a beating. the price was great in order to replace this product i bought on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the warranty for the Fitbit's because the bands don't seem to last very long if you wear it daily. But the warranty covers it so you can get your money back and get a replacement. Definitely worth the extra money!

    I would recommend this to a friend