Customer Ratings & Reviews

The strap is worth the change alone and the software is nice.

Easy to use if you need the accident protection. Great people to work with.

Hopefully we wont have to use it but its great we have the option if need be.

Watch protection for me has paid off. I am very hard on my watches and used the full replacement in the past. No worries on getting another watch with no hassle.

Excellent protection plan and easy to use, if you have a question Geek Squad can help you each step of the way and if there’s a problem Geek Squad solves it fast

Works very well, I couldn't have asked for better.

Always a great and speedy service always to the point.

Thanks for the watch its awesome and the insurance is the best

Service was fast and device has worked great since itnwas repaired. Worth the purchase as it would have cost me 4× the amount of the original purchase

This is totally worth it for peace of mind on expensive equipment.

I have purchased the Geek Squad protection on a number of items, and thankfully, I have only had to have one or two of those repaired. I have never had a problem with their service. They're always friendly and professional.

Excellent Warranty they refund me the money back since they didnt have the same one and all other where more expensive

The Geek Squad has been a great investment for the protection of my electronics. BestBuy has done a solid service to customers.

Fitbits can can be persnickety, especially if you work out a lot. I have had to replace mine at least four times. With the protection program you get a replacement no questions asked. I highly recommend this product.

always nice to have protection on items like watches in case something happens to them

Never had to use it, but definitely worth having if you're prone to accidents.

As long as you have the watch its all covered and good

Every time I have had ann issue they were able to help.

We purchase a plan with every device and electronic.

The new way that Best Buy handles returns if you purchase the warranty is pretty good. When I had problems with my son's fitbit not holding a charge, they exchanged it with no hassle, no questions, just the replacement product.