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Customer reviews

Rating 4.8 out of 5 stars with 6028 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 6,028 reviews
  • Rated 5 out of 5 stars

    Policy easy to use, paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson broke the screen within 5 months. DIL brought the tablet in for a fix, but they gave her a new one for the grandson. Best policy yet because it was really used and easy to get a replacement product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured the warranty was mandatory with a smartwatch. For a extra 40 bucks and 2 year coverage, it's a peace of mind on a watch that has a msrp over $300

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GS Service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, which has tons of features and easy to operate. The screen is super clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only way to go with this no hassle warranty works great I have used the Geek Squad protection in the past and will continue to purchase it into the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has alway taken care of me.From my computer to my son nintendo switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding the 2 year product replacement to my vivofit Jr. 2 purchase was SMART! Geek Squad has amazing efficient customer service. Smart purchase, especially for tech gear used by young children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty out of all the stores. It just can't be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty out of all the stores. It just can't be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for Galaxy Watch4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for my smartwatch due to work and exercise routines. The Geek Squad always delivers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me a gift card towards my new iPad. Can't really complain about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasure to go into store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience was straight forward exchanging the Galaxy watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a great warranty service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome! We have had to use it twice and the experience was very smooth and pleasant. This is a must for products that are used frequently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great to have your back covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy something significant with this kind of additional protection and already used it once, very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection!@

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not matter what you buy, always get the geek squad protection!! It covers more than the factory does!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful but not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have use for it but was a nice add to gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughters Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had asked for one of these for Christmas. When I began the price search I found that BB had the best price on line. Ordering and pick up were very easy! She was so surprised and wears it every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment and fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! Always a good investment for high ticket items or items that may take a bearing from your kids. Protect your investment. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Geek Squad service example is here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is fantastic!! My smart watch had battery drained problem but it's solved without any hassles. Two thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product goes through lots of wear and tear, and so I am so pleased that I have this warranty plan. So helpful and I would strongly recommend this to people who buy expensive things at best buy.

    I would recommend this to a friend