Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6028 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 6,028 reviews
  • Rated 5 out of 5 stars

    Needed for my pixel watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for my pixel watch I purchased last time I'll use it in case if breaks or cracked screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a protection plan for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gives Me Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that my device is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Year Extended Warranty Paid Off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this protection. Was within 2 months of warranty expiration when watch quit. No problems at Best Buy. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr agreement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it. I love the protection. Good to know if something happens to it Im covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty on my phone and my watch is just in case I've had to use at once and they were there 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Active2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty for my Samsung Galaxy Active2 watch gave me peace-of-mind on my purchase. Excellent customer service when questions arose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this with my samsung watch. Very happy with how easy it is to cover what ever you bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting this for all big ticket items at Best Buy. They really stand behind the warranty and the service has always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG ACTIVE SMART WATCH PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get the protection on electronics bc im so clumbsy and dont ever pay attention and break nearly everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Geek Squad replacement on all my products and glad I do. For the Fitbit replacement I don't have to send anything back I just go in the store and they give me a replacement easy as that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are smart but i hope they start to repair samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection from Geek Squad. They never let me down. I always get excellent service every time I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my lifestyle and the type of work I do there are multiple opportunities for problems with my smartwatch. This insurance provides me peace of mind for a relatively reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a 5 although i have not needed to use it - and if i should need i hope its a 5 star service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fitbit Alta and it was messing up. Part of the screen you could not read. It did this within the first 15 days of buying it so when I took it in the nice lady at customer service got me a new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing that would make this better that it would be covered if i lose it. I lose everything so that would help alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it yet but you never know when you might

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any issues they refund the item and the warranty. Re ring up the new item and replacement. If there's a price difference you can upgrade to the newest model. You can't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the 2 year protection plan from Best Buy. Every Fitbit I have owned and messed up after a year, and Best Buy always replaces it no questions asked. I will ALWAYS buy the protection plan.

    I would recommend this to a friend