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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6029 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 6,029 reviews
  • Rated 5 out of 5 stars

    2 year accidental replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no- brainer. Purchase this ! Two years to decide if you want to exchange your product! Plus you get your warranty funds back! I have used this on 2 occasions with absolutely no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On almost all electronic purchases we make at Best Buy we opt for the extra protection. We have used this program may 2-3 times and the employees are always so accommodating and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the warranty on the product. It’s easily damaged and I’ve had issues with charging after mfg warranty expires and geek squad covered it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to not use, but have on another purchase. Was well worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest that you always purchase a 2 year Accidental Geek Squad Product Replacement. You will not be sorry it will save you lots of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids Smartwatch and Nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was a great help with our electronics problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the protection in the past and was pleased with the outcome. If I spend good money on a product its a no brainer to purchase this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is worth every penny highly recommend to get if your purchase is more than $ 100 dollars .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended that I get the extra protection. I feel good about this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy camper...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good plan to have, I am very happy that I purchased it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have to protect your electronic investments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extends the warranty! Good, since FitBit products usually last under 2 years before some damage happens. Appreciate paying a little extra for damage I might cause that Best Buy will cover!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we have the extended warranty and geek squad protection. Geek squad is a great te and i know the watch will be good to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the smartest choices I made this year. My Fitbit Charge 2 wristband broke after 5 months of use. Brought it back to the store and it was replaced with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad protection along with almost all the items I purchased from Best Buy. It's the best way to keep our product protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth every sent geek squad is fantastic. Covers damages that aren't covered by the 1 year warranty.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alfher. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    RELIABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection plans are the best. very easy to work with and amazing customer service/satisfaction. I had to return my fitbit and it was a very easy transaction... highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra coverage gives me a piece of mind. Because they back up their things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection for just in case. Hope to never have to use it but...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have this with my wearables since I’m in construction. Have used it a couple of times.

    I would recommend this to a friend